U.S. Corporate Travel Landscape 2025: Market Size, Policy and the Impact of AI

Summary

Corporate travel in the U.S. is at a turning point, shaped by technological disruption, evolving workplace priorities and shifting traveler behaviors. While the total U.S. travel market is projected to grow moderately in 2025, managed corporate travel faces a temporary contraction before returning to steady growth through 2028. Nearly 80% of business travel spending now occurs online, underscoring the rapid digital shift toward supplier-direct and mobile bookings. Artificial intelligence is emerging as game-changer—streamlining planning, compliance and back-office functions. Looking ahead, the balance between traveler autonomy, corporate policy and AI-driven personalization will define the future of managed travel.

Based on both a comprehensive market sizing exercise and consumer survey research this report answers the following questions about the state of the U.S. managed travel market:

• How is the U.S. corporate travel market recovering post-pandemic, and what are the growth projections through 2028?
• What role are digital channels and direct supplier bookings playing in reshaping distribution?
• How is artificial intelligence transforming the traveler experience, expense management and travel manager workflows?
• In what ways are evolving corporate travel policies balancing compliance with traveler autonomy?
• What are the implications of shifting traveler preferences, including blended business-leisure trips and the rise of the sharing economy?