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What's important to your consumers is important to you. Phocuswright's research on consumer technology, social media, booking tendencies, brand loyalty and all other traveler decisions will help you stay abreast of consumer trends.

    U.S. Meetings and Event Travel: Where They Work, Stay and Play
    ReportU.S. Meetings and Event Travel: Where They Work, Stay and Play
    Published: November 2020
    The meetings and event industry has been a particularly hard-hit subset of the travel industry during...
    Report
    The Accelerating Convergence of Voice, Visual Search and Mapping
    ArticleThe Accelerating Convergence of Voice, Visual Search and Mapping
    Published: November 2020
    The way consumers search for travel products and services is changing. Three types of technologies –...
    Article
    Global Air Trends October 2020
    ReportGlobal Air Trends October 2020
    Published: November 2020
    When the coronavirus pandemic hit, airline traffic and demand disappeared almost overnight. In their...
    Report
    Will the Real 5G Please Stand Up
    ArticleWill the Real 5G Please Stand Up
    Published: October 2020
    For years technologists have hyped the potential of 5G, the fifth-generation mobile network. In the...
    Article
    Global Air Trends: September 2020
    ReportGlobal Air Trends: September 2020
    Published: October 2020
    When the coronavirus pandemic hit, airline traffic and demand disappeared almost overnight. In their...
    Report
    COVID-19: Path to Recovery (Series)
    ReportCOVID-19: Path to Recovery (Series)
    Published: October 2020
    As the coronavirus spread across the globe in early 2020, countries closed borders, airlines grounded...
    Report
    COVID-19: Perceptions of Transport, Lodging, Cruise and Activities
    ReportCOVID-19: Perceptions of Transport, Lodging, Cruise and Activities
    Published: October 2020
    As the coronavirus spread across the globe in early 2020, travel came to a complete halt. Now, with...
    Report
    COVID-19: Travel Planning, Shopping and Booking
    ReportCOVID-19: Travel Planning, Shopping and Booking
    Published: October 2020
    As the coronavirus spread across the globe in early 2020, travel came to a complete halt. Now, with...
    Report
    COVID-19: Why Some Consumers Won't Travel
    ReportCOVID-19: Why Some Consumers Won't Travel
    Published: October 2020
    As the coronavirus spread across the globe in early 2020, travel came to a complete halt. Now, with...
    Report
    Content Matters: From Planning to Purchase
    ArticleContent Matters: From Planning to Purchase
    Published: October 2020
    Before a trip becomes an experience, it could be viewed as pieces and parcels of content. The...
    Article
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