Analyst Claudia Unger

Claudia Unger

Research AnalystClaudia Unger

Claudia joined the corporate travel industry in 2008 after completing a B.B.A. in tourism management. Fascinated that corporate travel hadn't been part of the curriculum, she started researching the industry and was subsequently hired by BCD Travel as director of research and intelligence. Speaking at events and engaging with professionals made her realize that many struggle with the lack of high-level information in corporate travel. Claudia gave up her position and started concentrating on writing a book to help others find their feet in the industry: Corporate Travel: Hiding in Plain Sight, which was published in 2016.

In 2017, Claudia joined the team of Phocuswright analysts where she combines her passion for the industry and helping people with her research. Claudia also holds an M.A. in marketing communications.

More from Claudia Unger

Phocuswright Gender Equity Study 2019 Highlights

Phocuswright Gender Equity Study 2019 Highlights

Category: Technology Innovation Published: December 2019 Analysts: Claudia Unger

Men and women in travel technology participated in this essential survey, Phocuswright's second detailed look at gender equity. The results uncover how companies within the travel technology ecosystem...

Brexit: Dead Ahead?

Brexit: Dead Ahead?

Category: Market Overview & Sizing Published: July 2019 Analysts: Claudia Unger, Dirk Rogl

One of Europe's most influential online travel markets is set to leave the European Union. How will the U.K. go it alone, and which markets and major players will feel the brunt of Brexit? A group of...

U.S. Travel Agency Distribution Landscape 2016-2021

U.S. Travel Agency Distribution Landscape 2016-2021

Category: Market Overview & Sizing Published: November 2018 Analysts: Claudia Unger, Mary Pat Sullivan US $995

The rise of the internet, mobile platforms and a plethora of consumer-facing booking options have created an array of challenges for traditional travel agencies. Yet despite predictions to the contrary,...

U.S. Corporate Travel Report 2018-2022

U.S. Corporate Travel Report 2018-2022

Category: Business Travel Published: August 2018 Analysts: Claudia Unger, Lorraine Sileo US $1,295

Thanks in part to rising business confidence, the U.S. corporate travel market is steadily increasing, and the managed travel segment now represents about a third of the total U.S. travel market. Online...

Japan Online Travel Overview Tenth Edition

Japan Online Travel Overview Tenth Edition

Category: Published: May 2018 Analysts: Haruo Ushiba, Claudia Unger, Maggie Rauch US $595

Japan’s economy continues its journey through troubled waters with GDP growth hovering around a modest 1% for the fourth consecutive year.  Slowing exports and an aging population are major contributing...

European Traveler Technology Survey 2017 (Series)

European Traveler Technology Survey 2017 (Series)

Category: Consumer Trends Published: October 2017 Analysts: Mark Blutstein, David Juman, Cathy Walsh, Brandie Wright, Claudia Unger US $2,495

With mobile ownership still on the rise in Europe, European travelers continue to evolve in terms of how they use mobile devices – particularly smartphones – before, during and after their trips. And as...

European Business Travelers: How They Use Tech For Travel

European Business Travelers: How They Use Tech For Travel

Category: Business Travel Published: January 0001 Analysts: Claudia Unger, Mark Blutstein, David Juman US $595

A decade after the debut of the first smartphone, people’s fascination with mobile devices shows no sign of abating. Travelers, and particularly business travelers, are no exception. This Spotlight...

Managing Corporate Travel in Today’s Complex Environment

Managing Corporate Travel in Today’s Complex Environment

Category: Business Travel Published: May 2017 Analysts: Claudia Unger

Corporate travel, i.e., the need to travel to trade, has been around since ancient times. And while its big brother, tourism, has developed in leaps and bounds to cater to the ever-increasing demands of...