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What's important to your consumers is important to you. Phocuswright's research on consumer technology, social media, booking tendencies, brand loyalty and all other traveler decisions will help you stay abreast of consumer trends.
ReportGlobal Air Trends: September 2020
Published: October 2020
When the coronavirus pandemic hit, airline traffic and demand disappeared almost overnight. In their...
Report
.jpg "COVID-19: Path to Recovery (Series)")
ReportCOVID-19: Path to Recovery (Series)
Published: October 2020
As the coronavirus spread across the globe in early 2020, countries closed borders, airlines grounded...
Report
/report_COVID19-Perceptions-of-Transport-Lodging-Cruise-and-Activities.jpg "COVID-19: Perceptions of Transport, Lodging, Cruise and Activities")
ReportCOVID-19: Perceptions of Transport, Lodging, Cruise and Activities
Published: October 2020
As the coronavirus spread across the globe in early 2020, travel came to a complete halt. Now, with...
Report
/report_COVID19-planbook.jpg "COVID-19: Travel Planning, Shopping and Booking")
ReportCOVID-19: Travel Planning, Shopping and Booking
Published: October 2020
As the coronavirus spread across the globe in early 2020, travel came to a complete halt. Now, with...
Report
/report_COVID19-Why-Some-Consumers-Wont-Travel.jpg "COVID-19: Why Some Consumers Won't Travel")
ReportCOVID-19: Why Some Consumers Won't Travel
Published: October 2020
As the coronavirus spread across the globe in early 2020, travel came to a complete halt. Now, with...
Report
ArticleContent Matters: From Planning to Purchase
Published: October 2020
Before a trip becomes an experience, it could be viewed as pieces and parcels of content. The...
Article
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CollectionCurated Collection: OTAs
Published: October 2020
This special collection of individual reports – curated by our team of analysts – represents...
Collection
ReportU.S. Consumer Travel Report 2020 (Series)
Published: September 2020
Phocuswright's U.S. Consumer Travel Report 2020 series provides a snapshot of consumer behavior and...
Report
ReportU.S. Consumer Travel 2020: Shopping and Booking
Published: September 2020
In 2019, U.S. leisure travel jumped five percentage points, as the population expanded to match the...
Report
ArticleEstimating Hospitality Industry Recovery Using Big Data and AI
Published: August 2020
The hospitality industry will experience a significant transformation through the COVID-19 pandemic...
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