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What's important to your consumers is important to you. Phocuswright's research on consumer technology, social media, booking tendencies, brand loyalty and all other traveler decisions will help you stay abreast of consumer trends.

    Global Air Trends: September 2020
    ReportGlobal Air Trends: September 2020
    Published: October 2020
    When the coronavirus pandemic hit, airline traffic and demand disappeared almost overnight. In their...
    Report
    COVID-19: Path to Recovery (Series)
    ReportCOVID-19: Path to Recovery (Series)
    Published: October 2020
    As the coronavirus spread across the globe in early 2020, countries closed borders, airlines grounded...
    Report
    COVID-19: Perceptions of Transport, Lodging, Cruise and Activities
    ReportCOVID-19: Perceptions of Transport, Lodging, Cruise and Activities
    Published: October 2020
    As the coronavirus spread across the globe in early 2020, travel came to a complete halt. Now, with...
    Report
    COVID-19: Travel Planning, Shopping and Booking
    ReportCOVID-19: Travel Planning, Shopping and Booking
    Published: October 2020
    As the coronavirus spread across the globe in early 2020, travel came to a complete halt. Now, with...
    Report
    COVID-19: Why Some Consumers Won't Travel
    ReportCOVID-19: Why Some Consumers Won't Travel
    Published: October 2020
    As the coronavirus spread across the globe in early 2020, travel came to a complete halt. Now, with...
    Report
    Content Matters: From Planning to Purchase
    ArticleContent Matters: From Planning to Purchase
    Published: October 2020
    Before a trip becomes an experience, it could be viewed as pieces and parcels of content. The...
    Article
    Curated Collection: OTAs
    CollectionCurated Collection: OTAs
    Published: October 2020
    This special collection of individual reports – curated by our team of analysts – represents...
    Collection
    U.S. Consumer Travel Report 2020 (Series)
    ReportU.S. Consumer Travel Report 2020 (Series)
    Published: September 2020
    Phocuswright's U.S. Consumer Travel Report 2020 series provides a snapshot of consumer behavior and...
    Report
    U.S. Consumer Travel 2020: Shopping and Booking
    ReportU.S. Consumer Travel 2020: Shopping and Booking
    Published: September 2020
    In 2019, U.S. leisure travel jumped five percentage points, as the population expanded to match the...
    Report
    Estimating Hospitality Industry Recovery Using Big Data and AI
    ArticleEstimating Hospitality Industry Recovery Using Big Data and AI
    Published: August 2020
    The hospitality industry will experience a significant transformation through the COVID-19 pandemic...
    Article
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