Research Topics Consumer Research

Latest on Consumer Research

What's important to your consumers is important to you. Phocuswright's research on consumer technology, social media, booking tendencies, brand loyalty and all other traveler decisions will help you stay abreast of consumer trends.

    U.S. Car Rental Market Report 2021-2025
    ReportU.S. Car Rental Market Report 2021-2025
    Published: March 2022
    With the echo of the 2020 downturn still lingering, eyes were on 2021 as the year that would kickstart...
    Report
    Go Beyond Touchless and Strive for Frictionless Travel
    ArticleGo Beyond Touchless and Strive for Frictionless Travel
    Published: March 2022
    While touchless interactions have eliminated the need for travelers to physically put their hands on...
    Article
    U.S. Cruise Market Report 2021-2025
    ReportU.S. Cruise Market Report 2021-2025
    Published: March 2022
    The cruise segment of the U.S. travel industry was dealt a heavy blow in 2021, as a direct consequence...
    Report
    U.S. Online Travel Agency Market Report 2021-2025
    ReportU.S. Online Travel Agency Market Report 2021-2025
    Published: March 2022
    U.S. online travel agencies (OTAs) recovered handily in 2021, buoyed by resilient domestic travel....
    Report
    Curated Collection: Hotels & Accommodations
    CollectionCurated Collection: Hotels & Accommodations
    Published: March 2022
    This special collection of individual reports – curated by our team of analysts – represents...
    Collection
    U.S. Hotel & Lodging Market Report 2021-2025
    ReportU.S. Hotel & Lodging Market Report 2021-2025
    Published: March 2022
    U.S hotel gross bookings gained 65% year over year in 2021, as the segment mounted a recovery while...
    Report
    U.S. Airline Market Report 2021-2025
    ReportU.S. Airline Market Report 2021-2025
    Published: March 2022
    The U.S. airline segment witnessed a choppy 2021, but progress was evident as the travel sector began...
    Report
    Travel Innovation and Technology Trends 2022
    ReportTravel Innovation and Technology Trends 2022
    Published: February 2022
    Each year, Phocuswright publishes a content series that identifies the most significant innovation...
    Report
    U.K. Travel Market Report 2021-2025
    ReportU.K. Travel Market Report 2021-2025
    Published: February 2022
    The U.K. travel market has experienced several tumultuous years, as virus variants and travel...
    Report
    Europe Consumer Travel 2021: Major Markets Compared
    ReportEurope Consumer Travel 2021: Major Markets Compared
    Published: February 2022
    The unprecedented global health crisis triggered by COVID-19 affected travel markets and consumer...
    Report
Page 2 of 8