Ms. Sileo launched the research division of Phocuswright Inc. in 1998. She pioneered online travel metrics adopted as the industry standard for segmentation, sizing, forecasting, analysis and consumer planning behavior. Lorraine is quoted frequently in consumer and trade media including The New York Times and The Wall Street Journal and has authored numerous publications including Phocuswright's U.S. Online Travel Overview. Lorraine was previously an adjunct professor at New York University's Graduate Center for Hospitality, Tourism and Sports Management. She has analyzed the business and consumer digital marketplace for various publications and media companies for over 20 years.
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Areas of Research
Lorraine's extensive background and understanding of travel trends give her an ideal vantage point from which to forecast the financial and operational direction of the travel industry. Lorraine is a frequent speaker on performance trends and growth of U.S. and global travel markets.

Presentation: Fright or Flight? Key U.S. Consumer Travel Trends
Category: Consumer Trends Published: June 2012 Analysts: Carroll Rheem, Lorraine SileoOn June 13, Phocuswright presented a special live event that explores the subtle shifts that are impacting the U.S. leisure travel marketplace. Fright or Flight? Key U.S. Consumer Travel Trends examines...

Presentation: U.S. Corporate Travel Report: Market Sizing and Technology Trends
Category: Business Travel Published: May 2012 Analysts: Susan Steinbrink, Lorraine SileoThis May 22, 2012 Webinar explores the key developments that are shaping the corporate travel marketplace, along with market sizing and projections through 2013.

Presentation: Phocuswright's Money Edition: Trends, Metrics and More
Category: Market Overview & Sizing Published: May 2012 Analysts: Timothy Mullaney, Lorraine SileoThis recording and deck of the May 16, 2012 Webinar reveals the key developments, deals and stats that have shaped the online travel sector, along with unique insight on what to expect for the rest of...

Presentation: Mobile Hits The Mainstream
Category: Mobile Published: March 2012 Analysts: Carroll Rheem, Lorraine Sileo, Norm RoseMarch 22, 2012 Webinar Recording and Deck With smartphone usage among U.S. travelers surging past the 50% mark, the mobile platform has not only matured, but is now influencing every stage of the travel...
U.S. Online Travel Overview Eleventh Edition: Airlines
Category: Market Overview & Sizing Published: November 2011 Analysts: Ivan Bekkers, Douglas Quinby, Lorraine SileoPhocuswright's U.S. Online Travel Overview Eleventh Edition: Airlines provides an in-depth look at the current state of the U.S. airline market and projects future performance, with market sizing and...