Analyst Alice Jong

Alice Jong

Director, ResearchAlice Jong

New York, New York United States

Ms. Jong joined the Phocuswright team in June 2016. With a B.S. in finance from the University of Illinois at Urbana-Champaign, she started her career in banking but chose to transition to an industry she was passionate about, earning a M.S. in travel and tourism management at NYU. She's since held a series of positions with various travel organizations, including HeBS Digital, Singapore Tourism Board and Travelzoo, bringing extensive hands-on experience in digital marketing and travel to inform Phocuswright's global research. As a yoga enthusiast with a major case of wanderlust, she also serves as a part-time yoga teacher and loves to travel to any destination off the beaten path.

Click here to download Alice's high resolution photo from the Phocuswright media gallery.

Travel Research From Alice Jong

U.S. Consumer Travel Report 2021 (Series)

U.S. Consumer Travel Report 2021 (Series)

Category: Consumer Trends Published: June 2021 Analysts: Mark Blutstein, Alice Jong US $995

The U.S. Consumer Travel Report 2021 series provides a snapshot of consumer behavior and sentiment as COVID-19 continues to change the world. Based on a comprehensive survey of U.S. leisure travelers,...

U.S. Consumer Travel 2021: Shopping and Booking

U.S. Consumer Travel 2021: Shopping and Booking

Category: Consumer Trends Published: June 2021 Analysts: Mark Blutstein, Alice Jong US $495

In 2020, U.S. leisure travel shrank dramatically as the coronavirus pandemic created major uncertainty. Those who did opt to travel planned their trips differently, in response to the challenges they...

U.S. Consumer Travel 2021: Travel Product Consumption

U.S. Consumer Travel 2021: Travel Product Consumption

Category: Consumer Trends Published: June 2021 Analysts: Mark Blutstein, Alice Jong US $495

The incidence of leisure travel among U.S. consumers decreased sharply in 2020. Travelers took shorter trips and fewer of them due to various travel challenges and restrictions. Travel product...

U.S. Consumer Travel 2021: An Overview

U.S. Consumer Travel 2021: An Overview

Category: Consumer Trends Published: May 2021 Analysts: Mark Blutstein, Alice Jong US $495

In 2020, U.S. leisure travel plummeted as a direct result of the coronavirus pandemic. The industry shrank significantly, in stark contrast with the expansive growth and record setting experienced in...

Loyalty Programs Revisited: Tapping Into Travel Credit Cards

Loyalty Programs Revisited: Tapping Into Travel Credit Cards

Category: Consumer Trends Published: April 2021 Analysts: Alice Jong US $399

Though consumer adoption of travel loyalty programs is high, the infrequency of travel can limit travelers' opportunities to earn points and perks. Travelers have turned to travel credit cards to be...

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