Ms. Jong joined the Phocuswright team in June 2016. With a B.S. in finance from the University of Illinois at Urbana-Champaign, she started her career in banking but chose to transition to an industry she was passionate about, earning a M.S. in travel and tourism management at NYU. She's since held a series of positions with various travel organizations, including HeBS Digital, Singapore Tourism Board and Travelzoo, bringing extensive hands-on experience in digital marketing and travel to inform Phocuswright's global research. As a yoga enthusiast with a major case of wanderlust, she also serves as a part-time yoga teacher and loves to travel to any destination off the beaten path.
Click here to download Alice's high resolution photo from the Phocuswright media gallery.
/report_ECTRSeries.jpg "Europe Consumer Travel Report 2021 (Series)")
Europe Consumer Travel Report 2021 (Series)
Category: Consumer Trends Published: October 2021 Analysts: Alice Jong, Marcello Gasdia, Chris Thompson, Coney Dongre US $1,295The global pandemic severely limited leisure travel in 2020 and 2021, and all travel segments contracted sharply in 2020, in stark contrast with the expansive growth of previous years. Still, Europeans...
U.K. Consumer Travel 2021
Category: Consumer Trends Published: October 2021 Analysts: Alice Jong US $495The unprecedented global health crisis triggered by COVID-19 affected travel markets and consumer behavior worldwide. Across Europe, leisure travelers took fewer trips and average household travel spend...
/report_US_CTR_future_travel_2021.jpg "U.S. Traveler Behavior: Must-Haves for Moving Forward")
U.S. Traveler Behavior: Must-Haves for Moving Forward
Category: Consumer Trends Published: September 2021 Analysts: Alice Jong, Mary Ann Nedoszytko US $495While the pandemic has deeply affected all aspects of leisure travel, many consumers are clearly looking forward to traveling again. While travel never fully ceased at the height of the pandemic, more...
/report_CTR_US_GenZ.jpg "Gen Z Travelers: A Breed of Their Own")
Gen Z Travelers: A Breed of Their Own
Category: Consumer Trends Published: August 2021 Analysts: Alice Jong US $495Gen Z (born 1997-2003) is the youngest generation to come of age and contribute to overall travel spend. In contrast to their predecessors, these younger travelers are digital natives with an intuitive...
U.S. Consumer Travel Report 2021 (Series)
Category: Consumer Trends Published: July 2021 Analysts: Mark Blutstein, Alice Jong US $995The U.S. Consumer Travel Report 2021 series provides a snapshot of consumer behavior and sentiment as COVID-19 continues to change the world. Based on a comprehensive survey of U.S. leisure travelers,...