Research Insights A milestone for online bookings in Europe

A milestone for online bookings in Europe

January 2020
Phocuswright Research

A milestone for online bookings in Europe

If nothing else, 2019 gave the European travel industry plenty of opportunities to demonstrate its resilience. According to Phocuswright’s latest travel research report Europe Online Travel Overview 2019, the sudden collapse of one of the region's biggest travel brands, the looming exit of the U.K. from the European Union, and myriad challenges in the airline segment each threatened to derail growth. Despite these and other formidable issues, Europe's travel market grew roughly 2% in 2019 to €296 billion. Though the fallout from these challenges will no doubt extend into 2020 and beyond, travel continues to be a key element of the European lifestyle and the continent remains an attractive destination for travelers everywhere. Hence, the overall market is still projected to climb over the next several years.

Phocuswright Chart: Research Online Travel Penetration by Region - 2017-2022
(Click image to view a larger version.)

These gains, however, are not reflected equally across all distribution channels. Offline bookings continue to decline as European consumers seek out online platforms both to plan and purchase their leisure trips. For the first time, more than half of all European travel bookings were made online in 2019. Led by Europe's two largest markets — the U.K. and Germany — online bookings are projected to continue to climb. By 2021, Europe will surpass the U.S. to have the highest online penetration of any other region.

Phocuswright's Europe Online Travel Overview 2019 features access to detailed country reports on Europe's largest and most influential travel markets. To read the full report, purchase it here. For in-depth, country-specific coverage, click any of the following: France, Germany, Italy, Scandinavia, Spain or the U.K.

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