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What's important to your consumers is important to you. Phocuswright's research on consumer technology, social media, booking tendencies, brand loyalty and all other traveler decisions will help you stay abreast of consumer trends.
VideosKeynote + Interview: Fintech and the Future of Travel with Hopper - The Phocuswright Conference 2021
Published: April 2022
As travel businesses seek new revenue streams, Hopper once again displays its knack for reinvention:...
Videos
VideosExecutive Interview: Expedia Group - Peter Kern - The Phocuswright Conference 2021
Published: April 2022
An evolving platform: One of the world's largest travel companies takes nothing for granted as it...
Videos
VideosExecutive Roundtable: SPACs and the Future of Travel Investing - The Phocuswright Conference 2021
Published: April 2022
SPACs (special-purpose acquisition companies) boost new ideas and creative business models, inviting...
Videos
VideosTravel's Dilemma: Are We Making Our Mark or Leaving One? - The Phocuswright Conference 2021
Published: April 2022
Remote work, rising prices, labor shortages, the plight of cities and a widening wage gap have sparked...
Videos
ReportU.S. Packaged Travel Market Report 2021-2025
Published: March 2022
The U.S. packaged travel segment faced an unprecedented 84% downturn in 2020, and appeared poised to...
Report
ReportU.S. Car Rental Market Report 2021-2025
Published: March 2022
With the echo of the 2020 downturn still lingering, eyes were on 2021 as the year that would kickstart...
Report
ArticleGo Beyond Touchless and Strive for Frictionless Travel
Published: March 2022
While touchless interactions have eliminated the need for travelers to physically put their hands on...
Article
ReportU.S. Cruise Market Report 2021-2025
Published: March 2022
The cruise segment of the U.S. travel industry was dealt a heavy blow in 2021, as a direct consequence...
Report
ReportU.S. Online Travel Agency Market Report 2021-2025
Published: March 2022
U.S. online travel agencies (OTAs) recovered handily in 2021, buoyed by resilient domestic travel....
Report
ReportU.S. Hotel & Lodging Market Report 2021-2025
Published: March 2022
U.S hotel gross bookings gained 65% year over year in 2021, as the segment mounted a recovery while...
Report
