Ms. Sileo launched the research division of Phocuswright Inc. in 1998. She pioneered online travel metrics adopted as the industry standard for segmentation, sizing, forecasting, analysis and consumer planning behavior. Lorraine is quoted frequently in consumer and trade media including The New York Times and The Wall Street Journal and has authored numerous publications including Phocuswright's U.S. Online Travel Overview. Lorraine was previously an adjunct professor at New York University's Graduate Center for Hospitality, Tourism and Sports Management. She has analyzed the business and consumer digital marketplace for various publications and media companies for over 20 years.
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Areas of Research
Lorraine's extensive background and understanding of travel trends give her an ideal vantage point from which to forecast the financial and operational direction of the travel industry. Lorraine is a frequent speaker on performance trends and growth of U.S. and global travel markets.

Mobile, Millennials and Emerging Markets: The Next Wave in Global Travel
Category: Mobile Published: December 2016 Analysts: Lorraine SileoView and/or download the presentation deck and audio recording of the December 13, 2016 webinar - sponsored by PayU - to learn how trends in demographics, technology adoption and payment systems are...

Global Online Travel Overview Fourth Edition Market Sheet
Category: Market Overview & Sizing Published: December 2016 Analysts: Deepak Jain, Lorraine SileoIncreasingly, travelers in mature and developing countries alike are going online to shop for and purchase travel. The shift to online booking channels continues worldwide, but a range of factors...

Latin America Online Travel Overview Third Edition
Category: Market Overview & Sizing Published: November 2016 Analysts: Carolina Sass de Haro, Brandie Wright, Lorraine Sileo US $1,495Despite a turbulent political and economic environment, Latin America’s online travel market has taken off and is showing extraordinary growth – at a rate that is strongly outpacing the total market....

Global Online Travel Overview Fourth Edition
Category: Market Overview & Sizing Published: November 2016 Analysts: Cathy Walsh, Lorraine Sileo US $1,295Increasingly, travelers in mature and developing countries alike are going online to shop for and purchase travel. The shift to online booking channels continues worldwide, but a range of factors...

Leisure’s Dominion over the U.S. Travel Market Widens
Category: Business Travel Published: April 2016 Analysts: Lorraine SileoDespite the strength of corporate travel bookings over the past few years, leisure/unmanaged business travel continues to grow at a faster pace, swelling its share of total U.S. travel dollars. And the...