Research Topics Technology Innovation

Latest on Technology Innovation

Leverage Phocuswright's expertise on the latest technology. Browse our reports on AI, blockchain, voice/chat, startups, travel distribution, trends and more technology-related information.

    Caring About the Customer: What a Concept!
    ArticleCaring About the Customer: What a Concept!
    Published: April 2018
    Increasingly, companies realize that paying lip service to their audience in the form of brand...
    Article
    Competition in the Age of the Travel Commerce Kings
    ArticleCompetition in the Age of the Travel Commerce Kings
    Published: April 2018
    The global reach and size of corporate giants such as Google, Amazon and Facebook enable them to shape...
    Article
    The In-Destination Experience: Why We Travel
    ReportThe In-Destination Experience: Why We Travel
    Published: April 2018
    The travel value chain has finally begun to understand the opportunity to generate incremental revenue...
    Tours & Packages
    Report
    U.S. Traveler Technology Survey Eighth Edition (Series)
    ReportU.S. Traveler Technology Survey Eighth Edition (Series)
    Published: March 2018
    Quickly advancing technology, along with rapid adoption of and reliance on smartphones, has...
    Report
    From Chat to Personalization: How U.S. Travelers Use Chat, Voice and Social
    ReportFrom Chat to Personalization: How U.S. Travelers Use Chat, Voice and Social
    Published: March 2018
    Along with the rise of social and smartphones, messaging apps have become a favorite way for travelers...
    Report
    Travel Innovation and Technology Trends 2018
    ReportTravel Innovation and Technology Trends 2018
    Published: March 2018
    Each year, Phocuswright publishes an annual “trends” report that discusses the most significant...
    Report
    The Owner & Manager Dilemma: Too Much Information
    ArticleThe Owner & Manager Dilemma: Too Much Information
    Published: March 2018
    Lodging owners and managers face the daunting and daily task of demand management. This involves...
    Hotels & Lodging
    Article
    U.S. Traveler Mobile Usage 2018
    ReportU.S. Traveler Mobile Usage 2018
    Published: January 2018
    When Apple introduced their first smartphone in 2007, the main function was to make phone calls. Ten...
    Report
    Phocuswright Conference 2017: Innovation Platform Roundup
    ArticlePhocuswright Conference 2017: Innovation Platform Roundup
    Published: January 2018
    At The Phocuswright Conference from November 14-17, 2017, the Phocuswright Innovation Platform events...
    Article
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