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Technology Innovation
Latest on Technology Innovation
Leverage Phocuswright's expertise on the latest technology. Browse our reports on AI, blockchain, voice/chat, startups, travel distribution, trends and more technology-related information.
ArticleWho Owns the Customer? How About the Customers Themselves!
Published: March 2024
In the travel industry, the quest to "own the customer" through the collection of detailed profile and...
Article
ArticleAt a Crossroads: Underappreciated Tech in Travel
Published: March 2024
Emerging technologies have undoubtedly revolutionized many industries, yet the travel industry has not...
Article
ReportTravel Innovation and Technology Trends 2024
Published: January 2024
Each year, Phocuswright publishes a content series that identifies the most significant innovation...
Report
ArticleFintech in Travel: What’s New?
Published: December 2023
Fintech is changing the way travel is purchased and settled. While in and of itself, fintech touches...
Article
ReportThe State of Travel Funding 2023
Published: November 2023
Phocuswright has tracked the digital travel startup landscape for nearly 15 years, and as of the time...
Report
ArticleTravel Rewards vs. Loyalty – What’s the Difference?
Published: November 2023
This article addresses some key trends in the development of travel loyalty, with a focus on the...
Article
ArticleFuture of the PNR: ONE Order vs. Order Management
Published: September 2023
IATA’s New Distribution Capability (NDC) initiative gives airlines and their partners a way to replace...
Article
ArticleDynamic, Continuous and Bundled Pricing: Options and Offers in Air Distribution
Published: August 2023
The notion that different passengers pay different prices for the same flight has been engrained into...
Article
ArticleHow Chinese OTAs Turned Around Three Years of COVID Isolation
Published: July 2023
Chinese travelers are back on the map. Three years of isolation ended on January 8, 2023. As China...
Article
ArticleSuper Apps’ Secret Sauce
Published: June 2023
Super apps are mobile applications that offer multiple services, often including transportation,...
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