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Technology Innovation
Latest on Technology Innovation
Leverage Phocuswright's expertise on the latest technology. Browse our reports on AI, blockchain, voice/chat, startups, travel distribution, trends and more technology-related information.

ReportScroll, Heart, Fly: Social Media’s Impact on Travel 2024
Published: June 2024
Phocuswright’s Scroll, Heart, Fly: Social Media’s Impact on Travel 2024 is a comprehensive consumer...
Report

ArticleFrom Buzzword to Bottom Line: Keeping Pace With Gen AI in Travel
Published: May 2024
In 2023, generative AI (GenAI) took center stage in the travel industry, driving efforts to optimize...
Article

ArticleGreen Dilemma: How Cutting Emissions Cuts Into Corporate Travel
Published: April 2024
Amidst the technological evolution of COVID recovery, sustainability has become a cornerstone, with...
Article

ArticleWho Owns the Customer? How About the Customers Themselves!
Published: March 2024
In the travel industry, the quest to "own the customer" through the collection of detailed profile and...
Article

ArticleAt a Crossroads: Underappreciated Tech in Travel
Published: March 2024
Emerging technologies have undoubtedly revolutionized many industries, yet the travel industry has not...
Article

ReportTravel Innovation and Technology Trends 2024
Published: January 2024
Each year, Phocuswright publishes a content series that identifies the most significant innovation...
Report

ArticleFintech in Travel: What’s New?
Published: December 2023
Fintech is changing the way travel is purchased and settled. While in and of itself, fintech touches...
Article

ReportThe State of Travel Funding 2023
Published: November 2023
Phocuswright has tracked the digital travel startup landscape for nearly 15 years, and as of the time...
Report

ArticleTravel Rewards vs. Loyalty – What’s the Difference?
Published: November 2023
This article addresses some key trends in the development of travel loyalty, with a focus on the...
Article

ArticleFuture of the PNR: ONE Order vs. Order Management
Published: September 2023
IATA’s New Distribution Capability (NDC) initiative gives airlines and their partners a way to replace...
Article