Research Topics Technology Innovation

Latest on Technology Innovation

Leverage Phocuswright's expertise on the latest technology. Browse our reports on AI, blockchain, voice/chat, startups, travel distribution, trends and more technology-related information.

    Transportation Transformation: Implications for the Travel Industry
    ArticleTransportation Transformation: Implications for the Travel Industry
    Published: November 2018
    Transportation and travel. Travel and transportation. For obvious reasons, the two cannot be treated...
    Article
    Mobile Augmented Reality: Where’s the ROI?
    ArticleMobile Augmented Reality: Where’s the ROI?
    Published: November 2018
    Virtual reality (VR) may capture the imagination – and the headlines -- but for travel companies,...
    Article
    The State of Travel Startups 2018
    ReportThe State of Travel Startups 2018
    Published: October 2018
    Since 2008, Phocuswright has tracked the digital travel startup landscape, publishing annual State of...
    Report
    The State of Travel Startups 2018 Database
    Market Data SheetThe State of Travel Startups 2018 Database
    Published: October 2018
    Since 2008, Phocuswright has tracked the digital travel startup landscape, publishing annual State of...
    Market Data Sheet
    It's All About the Experience: How Will Technology Improve the Hotel Stay?
    ArticleIt's All About the Experience: How Will Technology Improve the Hotel Stay?
    Published: October 2018
    Technology plays a growing role in individual lifestyles and how people engage with their...
    Article
    U.S. Boomers 2018: Travel Planning, Preferences & Behavior
    ReportU.S. Boomers 2018: Travel Planning, Preferences & Behavior
    Published: September 2018
    While baby boomers may no longer be the largest demographic in the U.S. (that distinction now belongs...
    Report
    Bots: A Bright Future, or Destined for the Scrap Heap?
    ArticleBots: A Bright Future, or Destined for the Scrap Heap?
    Published: September 2018
    Several years have passed since the initial burst of excitement over chatbots. Hailed as a...
    Article
    The Call Center at the Heart of the Customer Experience
    ArticleThe Call Center at the Heart of the Customer Experience
    Published: August 2018
    In many companies, the call center is an unpleasant but necessary cost center. However, to the...
    Article
    The Wild World of Blockchain in 2018
    ArticleThe Wild World of Blockchain in 2018
    Published: July 2018
    A decade has passed since Bitcoin’s mysterious founder published a paper describing blockchain, the...
    Article
    New Distribution Capability (NDC) and One Order: Air Distribution Gets a Refresh
    ArticleNew Distribution Capability (NDC) and One Order: Air Distribution Gets a Refresh
    Published: July 2018
    The International Air Transport Association (IATA) has sponsored New Distribution Capability (NDC) to...
    Article
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