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55 Results
ArticleCybersecurity in Travel Goes Beyond Technology
Published: October 2022
Cybersecurity is an issue for every company’s management, board, employees, customers and business...
Article
.jpg?tr=w-337%2Ch-257%2Cfo-auto "Self-Sovereign Identity: Unlocking Seamless Travel")
ArticleSelf-Sovereign Identity: Unlocking Seamless Travel
Published: October 2022
As originally conceived, the internet was designed to connect networks of machines to share...
Article
ArticleHow Is Travel Adapting to the Subscription Economy?
Published: September 2022
With travel on the rebound as the pandemic wanes, suppliers and intermediaries have had an opportunity...
Article
.jpg?n=3140&tr=w-337%2Ch-257%2Cfo-auto "The State of Travel Startups 2022")
ReportThe State of Travel Startups 2022
Published: August 2022
Phocuswright has tracked the digital travel startup landscape for well over a decade, and innovation...
Report
Interactive ChartsTravel Startups Interactive Database
Published: July 2025
Phocuswright has tracked the travel startup landscape for well over a decade. During this time, the...
Interactive Charts
News and Commentary from PhocusWire for
How can airlines leverage offer, order, settlement and delivery to drive revenue?
Airlines need to embrace an end-to-end experience in order to be true retailers, industry leaders say.
Read More.jpeg?tr=w-400%2Ch-300%2Cfo-auto "Airbnb’s “Icons” launch prompts mixed reaction from industry voices")
Airbnb’s “Icons” launch prompts mixed reaction from industry voices
Some industry leaders are in favor of Airbnb's new limited-access, unconventional experiences that tie...
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Rethinking traveler experience for the loyalty land grab
Optimizing the traveler experience isn’t just about getting travelers where they need to go but being...
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Revenge travel is here: Three ways digital CX can help recovery
To prepare for revenge travel and secure long-term brand loyalty, travel brands should tap into...
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How airline customer experience will take off with artificial intelligence
Netomi CEO Puneet Mehta says 2020 will be a pivotal year for use of artificial intelligence in the...
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WEBINAR REPLAY! Next steps in airline retail: mastering direct distribution
Join industry experts and leading executives to learn how carriers are advancing from digitization to...
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Tackling aviation's top customer experience issues through data
Data and digital tools are the basis of a positive customer experience in the airline industry.
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Why IoT is the “smart” solution for the hospitality industry
IoT solutions can provide many benefits for the hospitality industry, including more efficient asset...
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WEBINAR REPLAY! The future of customer experience and e-commerce - bringing the customer to life
UserReplay and Dnata present the key customer experience challenges for the travel industry in 2019...
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Consumers want chatbots to feel human, not look human
A new study by CapGemini finds that consumers are ready to embrace AI support, and that AI...
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