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35 Results
ReportU.S. Online Travel Agency Market Essentials 2026
Published: July 2026
This report provides top-level takeaways on the U.S. online travel agency market, including market...
Report
ReportU.S. Cruise Market Essentials 2026
Published: July 2026
This publication provides access to critical, top-level takeaways of the U.S. cruise market, including...
Report
ReportU.S. Hotel & Lodging Market Essentials 2026
Published: June 2026
This publication provides access to critical, top-level takeaways of the U.S. hotel & lodging market,...
Report
ArticleCanada Travel Agency Landscape 2026
Published: February 2026
Canada Travel Agency Landscape 2026 is a curated research snapshot, focusing on the Canadian travel...
Article
ReportThe AI-Native Edge: Travel Startups 2025
Published: October 2025
Phocuswright has tracked the digital travel startup landscape for over 15 years, and as of the time of...
Report
ReportGermany Travel Market Essentials 2026
Published: June 2026
This publication provides access to critical, top-level takeaways of the Germany travel market,...
Report
ReportOnline Travel Tracker: Travel. Tech. Thailand.
Published: August 2026
This online travel tracker explores how independent travel is evolving across Asia, from changing...
Report
ArticleWill Agentic AI Disrupt Travel Distribution?
Published: November 2025
Phocuswright’s Norm Rose leaves the industry with a final vision: agentic AI will redefine the travel...
Article
ReportIndia Travel Market Essentials 2025
Published: September 2025
This publication provides access to critical, top-level takeaways of for the India travel market,...
Report
ArticleThe New Age(nts): Impact of Generative AI on Marketing
Published: July 2025
The New Age(nts) Trend Series is a series of online conversations hosted by Phocuswright exploring the...
Article
News and Commentary from PhocusWire for chatbot
Beyond chatbots, is AI working in travel?
Travel industry leaders debated the impact of AI so far, where startups stand and the challenges we're...
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Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
Oversee CTO and co-founder Ami Goldenberg argues that agentic AI in travel operations succeeds or...
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Sabre launches gen AI chat solution for airlines
SabreMosaic Concierge IQ is designed to help passengers “plan, book and manage trips in one seamless...
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ChatGPT brings apps into chat, starting with Expedia and Booking.com
OpenAI said the system is using Model Context Protocol (MCP) to enable ChatGPT to connect to external...
Read More.png?tr=w-400%2Ch-300%2Cfo-auto "Mindtrip secures $12M investment, launches group chat")
Mindtrip secures $12M investment, launches group chat
Mindtrip will use the investment to scale operations as it rolls out of a series of collaborative...
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Agoda CPO Ittai Chorev on the push into real-time travel updates, AI search
The OTA expanded language support for flight-related chat queries to include Simplified and...
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HomeToGo links operational gains to internal AI use
CEO and co-founder Patrick Andrae attributed faster response times and an 85% reduction in chat...
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Priceline adds voice capabilities from OpenAI to "Penny" chatbot
Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical...
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Early AI lessons, experiments at Expedia Group
Chief product officer Shilpa Ranganathan discussed Expedia Group’s AI innovation pace, early chatbot...
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Uber adds AI chat powered by OpenAI’s GPT4o to help drivers embrace electric vehicles
The rideshare platform said it also has enough electric vehicles in more than 40 cities to enable...
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