Search our vast library for research across the entire travel, tourism and hospitality industry.
Not an Open Access subscriber? Phocuswright's Customer Concierge team can customize a research bundle to fit your needs. Find out more here.
72 Results
ArticleWho Owns the Customer? How About the Customers Themselves!
Published: March 2024
In the travel industry, the quest to "own the customer" through the collection of detailed profile and...
Article
ArticleDynamic, Continuous and Bundled Pricing: Options and Offers in Air Distribution
Published: August 2023
The notion that different passengers pay different prices for the same flight has been engrained into...
Article
ReportU.S. Hotel & Lodging Market Report 2023-2027
Published: April 2024
The U.S. hotel and lodging sector marked 2023 with record-breaking revenue, buoyed by high demand and...
Report
ReportU.S. Travel Agents: Optimism Abounds
Published: February 2023
Phocuswright has been researching the travel agency distribution landscape in the U.S. since 2006. Our...
Report
ArticleAt a Crossroads: Underappreciated Tech in Travel
Published: March 2024
Emerging technologies have undoubtedly revolutionized many industries, yet the travel industry has not...
Article
ArticleAir Merchandising and Retailing: Short-Term Survival and Long-Term Promise
Published: May 2022
Under the uncertainties of the past two years, some airlines have taken the opportunity to rethink...
Article
ArticleThe State of Digital Advertising in Travel: Time for a Rethink
Published: May 2022
Striking the balance between perfectly-tailored products and maintaining high standards of privacy has...
Article
ReportU.S. Travel Agency Landscape 2023
Published: January 2024
U.S. Travel Agency Landscape 2023 is part of a joint research project with Phocuswright and Travel...
Report
ArticleThe State of Innovation in Corporate Travel 2022
Published: October 2022
Due to the pandemic, quarantines and remote working policies became the norm, slashing corporate...
Article
.jpg "Self-Sovereign Identity: Unlocking Seamless Travel")
ArticleSelf-Sovereign Identity: Unlocking Seamless Travel
Published: October 2022
As originally conceived, the internet was designed to connect networks of machines to share...
Article
