Search our vast library for research across the entire travel, tourism and hospitality industry.
Not an Open Access subscriber? Phocuswright's Customer Concierge team can customize a research bundle to fit your needs. Find out more here.
18 Results
ArticleFuture of the PNR: ONE Order vs. Order Management
Published: September 2023
IATA’s New Distribution Capability (NDC) initiative gives airlines and their partners a way to replace...
Article
ArticleWho Owns the Customer? How About the Customers Themselves!
Published: March 2024
In the travel industry, the quest to "own the customer" through the collection of detailed profile and...
Article
ArticleDynamic, Continuous and Bundled Pricing: Options and Offers in Air Distribution
Published: August 2023
The notion that different passengers pay different prices for the same flight has been engrained into...
Article
ReportU.S. Travel Agency Landscape 2023
Published: January 2024
U.S. Travel Agency Landscape 2023 is part of a joint research project with Phocuswright and Travel...
Report
ArticleThe Business Side of NDC
Published: July 2021
The debate continues surrounding the utility and economic feasibility of New Distribution Capability...
Article
.jpg "Self-Sovereign Identity: Unlocking Seamless Travel")
ArticleSelf-Sovereign Identity: Unlocking Seamless Travel
Published: October 2022
As originally conceived, the internet was designed to connect networks of machines to share...
Article
ReportU.S. Airline Market Report 2022-2026
Published: March 2023
U.S. Airlines face business turbulence regularly. Questionable service, too-high fees and delays are...
Report
ReportMiddle East Travel Market Report 2022-2026
Published: October 2023
This report provides comprehensive market sizing and projections for the Middle East travel industry...
Report
ArticleGo Beyond Touchless and Strive for Frictionless Travel
Published: March 2022
While touchless interactions have eliminated the need for travelers to physically put their hands on...
Article
ReportU.S. Airline Market Report 2021-2025
Published: March 2022
The U.S. airline segment witnessed a choppy 2021, but progress was evident as the travel sector began...
Report
