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This special collection of individual reports – curated by our team of analysts – represents Phocuswright’s most essential research, data and analysis on online travel agencies, metasearch companies and the battle for online bookings. For those seeking a better understanding of OTAs and other online intermediaries, we recommend this content as a great place to start.Analyst: Phocuswright AnalystsTopics: Consumer Trends, Market Overview & SizingSegment: Online Travel AgenciesRegions: Asia Pacific, Europe, U.S. & CanadaResearch Type: Collection
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This special collection of individual reports – curated by our team of analysts – represents Phocuswright’s most essential research, data and analysis on the quickly evolving ground transportation segment. For those seeking a better understanding of this key travel sector, we recommend this content as a great place to start.Analyst: Phocuswright AnalystsTopics: Market Overview & Sizing, Technology InnovationSegment: Car Rental & Ground TransportationRegion: U.S. & CanadaResearch Type: Collection
This special collection of individual reports – curated by our team of analysts – represents Phocuswright’s most essential research, data and analysis on tours & activities and the in-destination experience. For those seeking a better understanding of this fast-growing travel segment, we recommend this content as a great place to start.Analyst: Phocuswright AnalystsRegions: Asia Pacific, Europe, U.S. & CanadaResearch Type: Collection
Already the world’s largest regional travel market, Asia Pacific (APAC) continues to develop rapidly. Tourism infrastructure improvements, more advanced telecommunications and digital payments access are all fueling travel bookings growth, and the online share of travel revenue is advancing quickly. This report presents findings on the Asia Pacific leisure travel market, with sizing and projections from 2016-2022.Analysts: Maggie Rauch, Deepak JainTopic: Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, RailRegion: Asia PacificResearch Type: Report
U.S. travelers only take a few leisure trips a year, but travel is rarely far from their minds. Mobile devices mean that information is always at their fingertips, and travelers are eating it up. A quarter of U.S. destination selectors say they actively research new trips at least once a month; destinations and travel marketers need to consistently entice travelers to remain top of mind.Analyst: Mark BlutsteinTopics: Consumer Trends, Destination & Activities MarketingRegion: U.S. & CanadaResearch Type: Infographic
This special collection of individual reports – curated by our team of analysts – represents Phocuswright’s most essential research, data and analysis on the hotel, lodging and private accommodation segments. For those seeking a better understanding of this key travel sector, we recommend this content as a great place to start.Analyst: Phocuswright AnalystsTopics: Market Overview & Sizing, Consumer Trends, Social & SearchSegment: Hotels & LodgingRegions: Asia Pacific, Europe, U.S. & CanadaResearch Type: Collection
Blame it all on digital. Thanks to digital technology, today’s traveler can access and share more information more easily, and this access has molded behaviors and shaped expectations like never before. These technology-influenced behaviors and expectations have created a propensity towards the kind of do-it-yourself (DIY) mentality that can conflict with the very principles of hospitality (service with a smile), travel businesses are being forced to adapt and adjust to the DIYers. Looking deeper, there are nine trends in today’s DIY traveler experience.Analyst: Hollis ThomasesTopic: Technology InnovationResearch Type: Article
Artificial Intelligence has been around for decades, but the last three to four years have seen a dramatic increase in the use of AI techniques in all industries, including travel. In previous articles we’ve talked about different AI techniques and potential applications, but where are the true AI innovations in our industry today? Which AI capabilities are still being over-hyped? What sectors have the greatest promise for AI? Will AI eliminate travel industry jobs? How can AI help humans to be more efficient and knowledgeable? Are we there yet, or heading for the Trough of Disillusionment?Analyst: Norm RoseTopic: Technology InnovationSegments: Air, Car Rental & Ground Transportation, Cruise, Hotels & Lodging, Online Travel Agencies, Rail, Tours & PackagesResearch Type: Article
Japan remains the second-largest travel market in APAC, well behind China, but is more than three times the size of India as well as Australia/New Zealand (ANZ). Market growth will accelerate to nearly 6% in 2020 due in part to Tokyo’s hosting of the Summer Olympics, before experiencing a correction in 2021. This report provides current data, charts and analysis on Japan’s travel market, with sizing and projections from 2016-2022.Analysts: Haruo Ushiba, Coney Dongre, Deepak Jain, Maggie RauchTopic: Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, RailRegion: Asia PacificResearch Type: Report
Fueled partly by a surge in inbound travelers with a strong preference for digital booking, online travel bookings in Japan are growing more than twice as fast as the overall travel market. In addition, global OTAs including Expedia, Booking.com/Agoda and Ctrip/Trip.com are expanding their footprint in the country, further helping to drive online bookings. Meanwhile, suppliers and intermediaries in Japan’s rail space are introducing new technology to transform rail distribution and deliver a seamless trip planning, booking and riding experience. This publication presents a high-level view of the Japanese travel market, focusing on the need-to-know developments, trends and stories that are impacting the market now.Analysts: Haruo Ushiba, Cathy Walsh, Coney Dongre, Deepak Jain, Maggie RauchTopic: Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, RailRegion: Asia PacificResearch Type: Report