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Until recently, the distribution of airline products remained mostly in the hands of third parties such as global distribution systems and travel agencies. But many airlines now recognize the benefits of providing a direct booking channel. This publication, part of a four-part series analyzing the complex dynamics of the air distribution sector, examines distribution models, the shift from indirect to direct channels, key trends in merchandising, retailing and more. Analyst: Michael GerraTopic: Technology InnovationSegment: AirResearch Type: Report
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Air travel distribution is a complex ecosystem of suppliers, aggregators, resellers and buyers, cooperating and competing for a share of the traveler’s attention and wallet. While all these industry segments share common goals, they follow diverse and often competing business strategies. This publication, part of a four-part series analyzing the complex dynamics of the air distribution sector, explores each key industry segment and region for a detailed view of the current distribution landscape. Analyst: Michael GerraTopic: Technology InnovationSegment: AirResearch Type: Report
Air distribution is a constantly changing story – a revolution that’s been 70 years in the making. The modern airline industry is somewhat unique in being among the first to distribute its product electronically to customers on a massive scale, and it did so decades before the rise of the internet. This publication, part of a four-part series analyzing the complex dynamics of the air distribution sector, examines the history, notable events, players and trends that have shaped air distribution technologies and standards. Analyst: Michael GerraTopic: Technology InnovationSegment: AirResearch Type: Report
China’s travel market is Asia’s biggest by a wide margin. At US$165 billion in 2018 travel bookings, it accounts for 40% of the APAC market and outsizes the region’s number two (Japan) and number three (Southeast Asia) markets combined. This report provides current data, charts and analysis on China’s travel market, with sizing and projections from 2016-2022. Analyst: Maggie RauchTopic: Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, RailRegion: Asia PacificResearch Type: Report
Personalization continues to be increasingly important both to travelers and the travel companies selling and/or operating the associated services. All recognize that personalized experiences, online as well as in real life, yield more satisfied customers and profitable brand relationships. Analyst: Robert ColeTopic: Technology InnovationResearch Type: Article
A winning combination of government investment, positive economic change and consumer affluence is leading the Middle East travel market into a period of strong growth. This market sheet provides sizing of the online and total leisure travel markets in the Middle East, as well as regional projections through 2022. Analysts: Coney Dongre, Mona Faraj, Shadi KaddouraTopic: Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, RailRegion: Middle East & AfricaResearch Type: Market Data Sheet
A variety of factors influence where and how U.S. leisure travelers shop and book their trips. In addition, the share of Americans who travel for leisure shifts from one year to the next, as well as the types of travel products they purchase most frequently. Based on a comprehensive survey of leisure travelers, this updated collection of reports provides a range of data and analysis on key aspects of the U.S. consumer travel market. Analysts: Mark Blutstein, Cathy WalshTopic: Consumer TrendsSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel AgenciesRegion: U.S. & CanadaResearch Type: Report
Although a smaller share of Americans traveled for leisure in 2018 compared to the previous year, some travel segments clearly benefited from a shift in travel trends. A component of the U.S. Consumer Travel Report 2019 series, this report examines the popularity of major travel products, with a focus on air, car, hotel, private accommodation and in-destination activities. Analysts: Mark Blutstein, Cathy WalshTopic: Consumer TrendsSegments: Air, Car Rental & Ground Transportation, Cruise, Hotels & Lodging, Online Travel AgenciesRegion: U.S. & CanadaResearch Type: Report
Numerous factors impact where and how travelers shop. Travel product plays a role, and so does age. In 2018, there were some clear shifts in traveler shopping and booking behavior. This report, part of the U.S. Consumer Travel Report 2019 series, explores key trends in travel shopping and booking, including online versus offline channels, websites used, booking methods by travel product and more.Analysts: Mark Blutstein, Cathy WalshTopic: Consumer TrendsSegments: Air, Hotels & Lodging, Online Travel AgenciesRegion: U.S. & CanadaResearch Type: Report
Each year, the U.S. leisure travel population fluctuates due to economic conditions as well as personal factors. In 2018, not as many Americans traveled for leisure, but other indicators suggest consumer confidence remains high, even among those who stayed home. Part of the U.S. Consumer Travel Report 2019 series, this report examines the incidence of travel among U.S. adults, with a focus on trip frequency and length, travel spend, travel party composition and loyalty program membership.Analysts: Mark Blutstein, Cathy WalshTopic: Consumer TrendsSegments: Air, Car Rental & Ground Transportation, Hotels & LodgingRegion: U.S. & CanadaResearch Type: Report