Search our vast library for research across the entire travel, tourism and hospitality industry.
Not an Open Access subscriber? Phocuswright's Customer Concierge team can customize a research bundle to fit your needs. Find out more here.
23 Results
ReportThe State of Global Travel Payments 2024
Published: August 2024
Phocuswright’s The State of Global Travel Payments 2024 is the result of a comprehensive research...
Report
ReportNortheast Asia Travel Market Report 2022-2026
Published: December 2023
This report provides comprehensive market sizing and projections for the Northeast Asia travel market...
Report
ReportFrance Travel Market Report 2022-2026
Published: May 2023
The France travel market burst into recovery mode in 2021 and continued the trend into 2022. High...
Report
News and Commentary from PhocusWire for chatbot
.png?tr=w-400%2Ch-300%2Cfo-auto "Mindtrip secures $12M investment, launches group chat")
Mindtrip secures $12M investment, launches group chat
Mindtrip will use the investment to scale operations as it rolls out of a series of collaborative...
Read More
Priceline adds voice capabilities from OpenAI to "Penny" chatbot
Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical...
Read More
Uber adds AI chat powered by OpenAI’s GPT4o to help drivers embrace electric vehicles
The rideshare platform said it also has enough electric vehicles in more than 40 cities to enable...
Read More
Startup Stage: Maison wants to use AI to provide seamless asssitance for guests
Maison offers an AI operating system for hotels and hospitality systems, giving guests access to 24/7...
Read More
Lighthouse introduces Connect AI solution for hotels
Lighthouse's new solution, Connect AI, bridges the gap between hotel brands and AI chat interfaces.
Read More
Phocuswright Europe 2025 Launch Innovator interview: Maya
Maya, an AI agent built to support travel companies' teams, can chat in more than 100 languages.
Read More
Priceline expands generative AI chatbot across all products on its platform
Priceline said it has created more than 30 new features built on intelligence it has gathered from...
Read More
Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams,...
Read More
TravelgateX acquires chatbot specialist Quonversa
The acquisition, which is TravelgateX's second this year, will further improve process optimization...
Read More
From chatbot to top slot – effective use of AI in hospitality
Hospitality needs to look past cost cutting to discover the ultimate value in artificial intelligence,...
Read More