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35 Results
ReportGermany Travel Market Essentials 2025
Published: June 2025
This publication provides access to critical, top-level takeaways of for the Germany travel market,...
Report
ReportThe AI Surge: Travel's Fastest Behavioral Shift in a Decade
Published: March 2026
Phocuswright’s The AI Surge: Travel's Fastest Behavioral Shift in a Decade is part of a comprehensive...
Report
ArticleThe New Age(nts): Impact of Generative AI Travel Distribution
Published: May 2025
The New Age(nts) Trend Series is a series of online conversations hosted by Phocuswright exploring the...
Article
ArticleThe New Age(nts): Impact of Generative AI on the In-Destination Experience
Published: May 2025
The New Age(nts) Trend Series is a series of online conversations hosted by Phocuswright exploring the...
Article
ReportOnline Travel Tracker: Indonesia Explored
Published: March 2026
Who controls travel in the world’s fastest-moving markets and segments? That’s the question at the...
Report
ArticleThe New Age(nts): Impact of Generative AI on Company Operations
Published: March 2025
The New Age(nts) Trend Series is a series of online conversations hosted by Phocuswright exploring the...
Article
ReportJapan Travel Market Essentials 2025
Published: November 2025
This publication provides access to critical, top-level takeaways of for the Japan travel market,...
Report
ArticleTravel Metric of the Month 2025
Published: December 2025
Phocuswright’s Travel Metric of the Month 2025 features fresh travel industry research published...
Article
ReportU.S. Travel Agency Landscape 2025
Published: December 2025
U.S. Travel Agency Landscape 2025 is part of a joint research project with Phocuswright and Travel...
Report
ReportU.S. Airline Market Essentials 2025
Published: July 2025
This publication provides access to critical, top-level takeaways of for the U.S. Airline market,...
Report
News and Commentary from PhocusWire for chatbot
Beyond chatbots, is AI working in travel?
Travel industry leaders debated the impact of AI so far, where startups stand and the challenges we're...
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Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
Oversee CTO and co-founder Ami Goldenberg argues that agentic AI in travel operations succeeds or...
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Sabre launches gen AI chat solution for airlines
SabreMosaic Concierge IQ is designed to help passengers “plan, book and manage trips in one seamless...
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ChatGPT brings apps into chat, starting with Expedia and Booking.com
OpenAI said the system is using Model Context Protocol (MCP) to enable ChatGPT to connect to external...
Read More.png?tr=w-400%2Ch-300%2Cfo-auto "Mindtrip secures $12M investment, launches group chat")
Mindtrip secures $12M investment, launches group chat
Mindtrip will use the investment to scale operations as it rolls out of a series of collaborative...
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Agoda CPO Ittai Chorev on the push into real-time travel updates, AI search
The OTA expanded language support for flight-related chat queries to include Simplified and...
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HomeToGo links operational gains to internal AI use
CEO and co-founder Patrick Andrae attributed faster response times and an 85% reduction in chat...
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Priceline adds voice capabilities from OpenAI to "Penny" chatbot
Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical...
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Early AI lessons, experiments at Expedia Group
Chief product officer Shilpa Ranganathan discussed Expedia Group’s AI innovation pace, early chatbot...
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Uber adds AI chat powered by OpenAI’s GPT4o to help drivers embrace electric vehicles
The rideshare platform said it also has enough electric vehicles in more than 40 cities to enable...
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