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23 Results
ReportU.S. Travel Agency Landscape 2024
Published: February 2025
U.S. Travel Agency Landscape 2024 is part of a joint research project with Phocuswright and Travel...
Report
.jpg?n=2980&tr=w-337%2Ch-257%2Cfo-auto "True Automated AI in Travel Is Coming")
ArticleTrue Automated AI in Travel Is Coming
Published: June 2024
The landscape of generative artificial intelligence (GenAI) has profoundly shifted since the debut of...
Article
ArticleFrom Buzzword to Bottom Line: Keeping Pace With Gen AI in Travel
Published: May 2024
In 2023, generative AI (GenAI) took center stage in the travel industry, driving efforts to optimize...
Article
ReportU.S. Hotel & Lodging Market Report 2023-2027
Published: April 2024
The U.S. hotel and lodging sector marked 2023 with record-breaking revenue, buoyed by high demand and...
Report
ReportU.S. Car Rental Market Report 2023-2027
Published: August 2024
The U.S. car rental market is evolving, driven by digital transformation, shifts in consumer behavior...
Report
ReportNortheast Asia Travel Market Report 2023-2027
Published: February 2025
This report provides comprehensive market sizing and projections for the Northeast Asia travel...
Report
ArticleGenAI and Emerging Tech Use Among Travelers
Published: January 2024
This article is derived from the findings of Phocuswright’s 2023 consumer travel surveys in Europe,...
Article
ReportU.S. Online Travel Agency Market Report 2023-2027
Published: April 2024
As the digital landscape evolves, U.S. online travel agencies (OTAs) continue growing, with 2023...
Report
ReportIndia Travel Market Report 2023-2027
Published: October 2024
This report provides comprehensive market sizing and projections for the India travel industry from...
Report
Article
News and Commentary from PhocusWire for chatbot
.png?tr=w-400%2Ch-300%2Cfo-auto "Mindtrip secures $12M investment, launches group chat")
Mindtrip secures $12M investment, launches group chat
Mindtrip will use the investment to scale operations as it rolls out of a series of collaborative...
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Priceline adds voice capabilities from OpenAI to "Penny" chatbot
Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical...
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Uber adds AI chat powered by OpenAI’s GPT4o to help drivers embrace electric vehicles
The rideshare platform said it also has enough electric vehicles in more than 40 cities to enable...
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Startup Stage: Maison wants to use AI to provide seamless asssitance for guests
Maison offers an AI operating system for hotels and hospitality systems, giving guests access to 24/7...
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Lighthouse introduces Connect AI solution for hotels
Lighthouse's new solution, Connect AI, bridges the gap between hotel brands and AI chat interfaces.
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Phocuswright Europe 2025 Launch Innovator interview: Maya
Maya, an AI agent built to support travel companies' teams, can chat in more than 100 languages.
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Priceline expands generative AI chatbot across all products on its platform
Priceline said it has created more than 30 new features built on intelligence it has gathered from...
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Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams,...
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TravelgateX acquires chatbot specialist Quonversa
The acquisition, which is TravelgateX's second this year, will further improve process optimization...
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From chatbot to top slot – effective use of AI in hospitality
Hospitality needs to look past cost cutting to discover the ultimate value in artificial intelligence,...
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