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23 Results
ArticleThe New Age(nts): Impact of Generative AI on Marketing
Published: July 2025
The New Age(nts) Trend Series is a series of online conversations hosted by Phocuswright exploring the...
Article
ReportGermany Travel Market Essentials 2025
Published: June 2025
This publication provides access to critical, top-level takeaways of for the Germany travel market,...
Report
ReportU.S. Corporate Travel Landscape 2025: Market Size, Policy and the Impact of AI
Published: September 2025
Based on both a comprehensive market sizing exercise and consumer survey research this report answers...
Report
ArticleThe New Age(nts): Impact of Generative AI Travel Distribution
Published: May 2025
The New Age(nts) Trend Series is a series of online conversations hosted by Phocuswright exploring the...
Article
ArticleThe New Age(nts): Impact of Generative AI on the In-Destination Experience
Published: May 2025
The New Age(nts) Trend Series is a series of online conversations hosted by Phocuswright exploring the...
Article
ReportU.S. Airline Market Essentials 2025
Published: July 2025
This publication provides access to critical, top-level takeaways of for the U.S. Airline market,...
Report
ArticleTravel Metric of the Month 2025
Published: September 2025
Phocuswright’s Travel Metric of the Month 2025 features fresh travel industry research published...
Article
ArticleThe New Age(nts): Impact of Generative AI on Company Operations
Published: March 2025
The New Age(nts) Trend Series is a series of online conversations hosted by Phocuswright exploring the...
Article
ReportThe Impact of GenAI on Travel Startups
Published: December 2024
Phocuswright has tracked the digital travel startup landscape for over 15 years, and as of the time of...
Report
ReportMiddle East Travel Market Report 2023-2027
Published: July 2024
The Middle East travel market includes several key country markets: the UAE, Saudi Arabia, Qatar and...
Report
News and Commentary from PhocusWire for chatbot
.png?tr=w-400%2Ch-300%2Cfo-auto "Mindtrip secures $12M investment, launches group chat")
Mindtrip secures $12M investment, launches group chat
Mindtrip will use the investment to scale operations as it rolls out of a series of collaborative...
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Priceline adds voice capabilities from OpenAI to "Penny" chatbot
Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical...
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Uber adds AI chat powered by OpenAI’s GPT4o to help drivers embrace electric vehicles
The rideshare platform said it also has enough electric vehicles in more than 40 cities to enable...
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Startup Stage: Maison wants to use AI to provide seamless asssitance for guests
Maison offers an AI operating system for hotels and hospitality systems, giving guests access to 24/7...
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Lighthouse introduces Connect AI solution for hotels
Lighthouse's new solution, Connect AI, bridges the gap between hotel brands and AI chat interfaces.
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Phocuswright Europe 2025 Launch Innovator interview: Maya
Maya, an AI agent built to support travel companies' teams, can chat in more than 100 languages.
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Priceline expands generative AI chatbot across all products on its platform
Priceline said it has created more than 30 new features built on intelligence it has gathered from...
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Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams,...
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TravelgateX acquires chatbot specialist Quonversa
The acquisition, which is TravelgateX's second this year, will further improve process optimization...
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From chatbot to top slot – effective use of AI in hospitality
Hospitality needs to look past cost cutting to discover the ultimate value in artificial intelligence,...
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