U.S. Corporate Travel Report 2018-2022

U.S. Corporate Travel Report 2018-2022 Published August 2018 Analysts: Claudia Unger, Lorraine Sileo


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Thanks in part to rising business confidence, the U.S. corporate travel market is steadily increasing, and the managed travel segment now represents about a third of the total U.S. travel market. Online channels continue to grow rapidly and dominate corporate bookings. Meanwhile, travel managers are increasingly focused on how technological innovation can help drive business traveler behavior.

This report provides data and analysis on the dynamic US. corporate travel market, based on three key components:  

  • Total U.S. corporate market sizing, including bookings made through online and offline channels, with actual figures for 2016-2017, and forecasts for 2018-2022.
  • A detailed survey of travel managers who oversee their firms’ corporate travel policy, negotiate corporate rates or supplier discounts, manage business travel expenditures and ensure compliance.
  • In-depth interviews with senior executive stakeholders from across the corporate travel industry – including suppliers, intermediaries and technology companies – to obtain insights into the trends and dynamics shaping the industry. 

  • Introduction
    • Definitions
    • Methodology
      • Market Sizing
      • Travel Manager Survey
      • Industry Executive Interviews
    • Key Findings
      • Size of the Market
      • Survey Findings
      • Trends
  • Size of the Market
    • U.S. Total and Corporate Travel Market
    • Online and Offline Managed Travel Market
      • Spotlight: Mobile
    • Intermediary vs. Supplier Direct Share
    • Segment Size and Growth
    • Online Booking Tools
  • Travel Management Priorities and Traveler Behavior
    • Strategic Program
      • Increase Cost Savings
      • Improving Traveler Satisfaction
      • Risk Mitigation and Duty of Care
    • Technology Focus
      • Automate Expense Capture
      • Additional Mobile Functionality
      • Data-driven Business Intelligence
  • Corporate Travel Trends
    • Short-Term Trends
      • Simplifying the Travel Program
      • Bleisure
      • Payment and Expense
    • Longer Term Outlook
      • Travel Decision Migration: Importance of the Retail Strategy
      • Measurement of Travel
  • Conclusion
US $1,295 
CA $1,705 • £1,011 • €1,172
FREE for Open Access Subscribers
Add to Cart