Claudia joined the corporate travel industry in 2008 after completing a B.B.A. in tourism management. Fascinated that corporate travel hadn't been part of the curriculum, she started researching the industry and was subsequently hired by BCD Travel as
director of research and intelligence. Speaking at events and engaging with professionals made her realize that many struggle with the lack of high-level information in corporate travel. Claudia gave up her position and started concentrating on writing
a book to help others find their feet in the industry: Corporate Travel: Hiding in Plain Sight, which was published in 2016. After publishing her book, Claudia explored more ways of helping business travelers navigate work-life balance and has set an executive coaching practice.
In 2017, Claudia joined the team of Phocuswright analysts where she combines her passion for the industry
and helping people with her research. Claudia also holds an M.A. in marketing communications.
U.S. Corporate Travel Report 2018-2022
Category: Business Travel Published: August 2018 Analysts: Claudia Unger, Lorraine Sileo US $1,295Thanks in part to rising business confidence, the U.S. corporate travel market is steadily increasing, and the managed travel segment now represents about a third of the total U.S. travel market. Online...
Japan Online Travel Overview Tenth Edition
Category: Published: May 2018 Analysts: Haruo Ushiba, Claudia Unger, Maggie Rauch US $595Japan’s economy continues its journey through troubled waters with GDP growth hovering around a modest 1% for the fourth consecutive year. Slowing exports and an aging population are major contributing...
European Traveler Technology Survey 2017 (Series)
Category: Consumer Trends Published: October 2017 Analysts: Mark Blutstein, David Juman, Cathy Walsh, Brandie Wright, Claudia Unger US $2,495With mobile ownership still on the rise in Europe, European travelers continue to evolve in terms of how they use mobile devices – particularly smartphones – before, during and after their trips. And as...
European Business Travelers: How They Use Tech For Travel
Category: Business Travel Published: October 2017 Analysts: Claudia Unger, Mark Blutstein, David Juman US $595A decade after the debut of the first smartphone, people’s fascination with mobile devices shows no sign of abating. Travelers, and particularly business travelers, are no exception. This Spotlight...
Managing Corporate Travel in Today’s Complex Environment
Category: Business Travel Published: April 2017 Analysts: Claudia UngerCorporate travel, i.e., the need to travel to trade, has been around since ancient times. And while its big brother, tourism, has developed in leaps and bounds to cater to the ever-increasing demands of...