In the travel industry, the quest to "own the customer" through the collection of detailed profile and...

Emerging technologies have undoubtedly revolutionized many industries, yet the travel industry has not...

This article is derived from the findings of Phocuswright’s 2023 consumer travel surveys in Europe,...

Fintech is changing the way travel is purchased and settled. While in and of itself, fintech touches...

This article addresses some key trends in the development of travel loyalty, with a focus on the...

IATA’s New Distribution Capability (NDC) initiative gives airlines and their partners a way to replace...

The notion that different passengers pay different prices for the same flight has been engrained into...

Chinese travelers are back on the map. Three years of isolation ended on January 8, 2023. As China...

Super apps are mobile applications that offer multiple services, often including transportation,...

Data has long been used to make operating decisions. But what happens when the paradigm shifts, as it...

Electric Vertical Takeoff and Landing aircraft – “eVTOLs” – offer the promise of next-generation air...

The hospitality industry will experience a significant transformation through the COVID-19 pandemic...

Non-travel brands, such as financial institutions, retailers and loyalty clubs must really want to get...

If anything, positive came out of the pandemic for the cruise industry, it may be the acceleration of...

Travel is alive and buzzing in the social media ecosystem. Users, brands and influencers are all...

Following a long buildup-and-hype period, 2023 is proving to be a pivotal year for Web3: These...

The time for pondering and discussing what it means to be “green” in the travel industry is over. In...

A key goal of travel industry marketers is to build efficient, direct-to-consumer relationships by...