Mr. Merten has authored and contributed to a range of Phocuswright reports and other research centered on the European travel industry. He has helped shape Phocuswright's European research, in particular the Europe Online Travel Overview, where he oversees market sizing and coordinates Phocuswright's European analyst team. Since 2007, he has written various spotlights dealing with European online travel agencies, tour operators, airlines and car rentals. Ralph has also managed numerous custom research projects focusing on travel technology and marketing strategy. He is executive vice president at h2c GmbH, a professional service provider for the hospitality industry, and holds a degree in aircraft and aerospace technology from the Aachen University of Applied Sciences, Germany.
Areas of Research
Ralph is well versed in the trends that shape the European travel marketplace. His knowledge of the region's many markets enables him to research and analyze each country's unique opportunities and challenges, while appreciating Europe's interconnectivity with the global travel industry.
European Online Travel Overview Seventh Edition
Category: Market Overview & Sizing Published: November 2011 Analysts: Clement Wong, Carroll Rheem, Ralph Merten, Jesus Salgado Criado, Peter O'ConnorThe long-awaited recovery of the European travel industry arrived in 2010, bringing welcome relief across all travel segments – especially online. Airlines restored capacity and hotel rates improved....