Analyst Ralph Merten

Ralph Merten

Senior Market Analyst, EuropeRalph Merten

Duesseldorf Germany

Mr. Merten has authored and contributed to a range of Phocuswright reports and other research centered on the European travel industry. He has helped shape Phocuswright's European research, in particular the Europe Online Travel Overview, where he oversees market sizing and coordinates Phocuswright's European analyst team. Since 2007, he has written various spotlights dealing with European online travel agencies, tour operators, airlines and car rentals. Ralph has also managed numerous custom research projects focusing on travel technology and marketing strategy. He is executive vice president at h2c GmbH, a professional service provider for the hospitality industry, and holds a degree in aircraft and aerospace technology from the Aachen University of Applied Sciences, Germany.

Areas of Research
Ralph is well versed in the trends that shape the European travel marketplace. His knowledge of the region's many markets enables him to research and analyze each country's unique opportunities and challenges, while appreciating Europe's interconnectivity with the global travel industry.

Travel Research From Ralph Merten

European Online Travel Overview Ninth Edition

European Online Travel Overview Ninth Edition

Category: Market Overview & Sizing Published: December 2013 Analysts: Luke Bujarski, Ralph Merten, Friederike Winkowski, Donna Airoldi, Jesus Salgado Criado, Karen Burka, Peter O'Connor

Despite continuing political and economic uncertainty in the region, Europe’s travel market continued its recovery in 2012. While the total value of travel services sold surpassed its prerecession peak,...

Mobile Web Applications in Hospitality

Mobile Web Applications in Hospitality

Category: Mobile Published: December 2013 Analysts: Ralph Merten, Theresa Ritchter US $350

The rapidly expanding base of mobile devices - smartphones and tablets - is changing consumer behavior across a range of activities, and this has significant implications for the hospitality industry....

European Travel Market: The Whole View

European Travel Market: The Whole View

Category: Market Overview & Sizing Published: October 2013 Analysts: Ralph Merten US $350

While Europe's leisure and corporate travel markets are both gaining ground online, each is propelled by a different force – leisure by consolidation and corporate by technology. This article sizes both...

Online Travel Behavior in European Hospitality

Online Travel Behavior in European Hospitality

Category: Consumer Trends Published: June 2013 Analysts: Ralph Merten US $250

Travelers have a range of opportunities to facilitate, enhance and communicate about their hotel experience through online channels. Throughout their entire journey (pre-, current and post-stay),...

Hotel Ancillary Revenue in Europe

Hotel Ancillary Revenue in Europe

Category: Technology Innovation Published: January 2013 Analysts: Ralph Merten US $350

Compared to their counterparts in the U.S., hotels in Europe lag significantly in terms of revenue generated from ancillary sales – either directly through their own facilities, or via third parties....

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