Mr. Merten has authored and contributed to a range of Phocuswright reports and other research centered on the European travel industry. He has helped shape Phocuswright's European research, in particular the Europe Online Travel Overview, where he oversees market sizing and coordinates Phocuswright's European analyst team. Since 2007, he has written various spotlights dealing with European online travel agencies, tour operators, airlines and car rentals. Ralph has also managed numerous custom research projects focusing on travel technology and marketing strategy. He is executive vice president at h2c GmbH, a professional service provider for the hospitality industry, and holds a degree in aircraft and aerospace technology from the Aachen University of Applied Sciences, Germany.
Areas of Research
Ralph is well versed in the trends that shape the European travel marketplace. His knowledge of the region's many markets enables him to research and analyze each country's unique opportunities and challenges, while appreciating Europe's interconnectivity with the global travel industry.

Online Travel Behavior in European Hospitality
Category: Consumer Trends Published: June 2013 Analysts: Ralph Merten US $250Travelers have a range of opportunities to facilitate, enhance and communicate about their hotel experience through online channels. Throughout their entire journey (pre-, current and post-stay),...

Hotel Ancillary Revenue in Europe
Category: Technology Innovation Published: January 2013 Analysts: Ralph Merten US $350Compared to their counterparts in the U.S., hotels in Europe lag significantly in terms of revenue generated from ancillary sales – either directly through their own facilities, or via third parties....

German Online Travel Overview Eighth Edition
Category: Market Overview & Sizing Published: December 2012 Analysts: Ralph Merten, Carroll Rheem US $746Phocuswright's German Online Travel Overview Eighth Edition provides data, analysis and insight into the German travel industry, and projects future performance through 2014. The report covers German...

Scandinavian Online Travel Overview Eighth Edition
Category: Market Overview & Sizing Published: December 2012 Analysts: Ralph Merten, Carroll Rheem US $746Phocuswright's Scandinavian Online Travel Overview Eighth Edition provides data, analysis and insight into the Scandinavian travel industry, and projects future performance through 2014. The report...

U.K Online Travel Overview Eighth Edition
Category: Market Overview & Sizing Published: December 2012 Analysts: Ralph Merten, Carroll Rheem US $746Phocuswright's U.K. Online Travel Overview Eighth Edition provides data, analysis and insight into the U.K. travel industry, and projects future performance through 2014. The report covers U.K. travel...