Analyst Norm Rose

Norm Rose

Senior Technology and Corporate Market AnalystNorm Rose

San Francisco, California United States

For nearly two decades, Norm has been an analyst and consultant focused on emerging technologies and how they impact business practices in the travel industry. He has an extensive background in online, corporate, hospitality and leisure travel-related technology. Norm is renowned for his travel technology expertise, particularly his analysis of the impact of emerging trends such as mobile and social media. Norm leads Travel Tech Consulting, Inc., a firm that partners with Phocuswright to provide technology consulting to travel companies. Founded in 1995, Travel Tech Consulting specializes in developing e-commerce and procurement strategies for all types of travel related technology. This includes deep knowledge of technologies used for reservations, distribution, and marketing. Norm has been an analyst with Phocuswright since 1999 and is the author of numerous publications and articles including Phocuswright’s Mobile: The Next Platform for Travel and Phocuswright and Travel Tech Consulting’s Corporate Travel Technology Today and Tomorrow. From 1982-1988, he held sales and marketing management positions at United Airlines and from 1989 to 1995, Norm was corporate travel manager for Sun Microsystems. At Sun, he worked with a number of third-party developers creating software for the business travel market. This included early prototypes of self-booking tools and expense management systems. Norm holds a B.S. in marketing from the University of Maryland.

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Areas of Research
Norm Rose is globally renowned expert in travel technology and distribution. He is a leading voice on mobile technology and innovation as well as travel distribution channels. Norm is an integral part of Phocuswright's annual Travel Innovation Summit.

Travel Research From Norm Rose

Autonomous Vehicles: When Will They Have an Impact?

Autonomous Vehicles: When Will They Have an Impact?

Category: Technology Innovation Published: November 2022 Analysts: Norm Rose

Autonomous vehicles are an example of a futuristic concept that everyone knows will become reality soon, but as of October 2022 has yet to emerge as a mainstream everyday option. Soon, multiple global...

The Fintech and Payment Revolution in Travel

The Fintech and Payment Revolution in Travel

Category: Technology Innovation Published: July 2022 Analysts: Norm Rose

Renewed drive for increased efficiency and a simplified, secure user experience as demands for the travel industry warrants a focus on fintech. Broadly defined as software applications that involve...

The State of Digital Advertising in Travel: Time for a Rethink

The State of Digital Advertising in Travel: Time for a Rethink

Category: Technology Innovation Published: May 2022 Analysts: Norm Rose

Striking the balance between perfectly-tailored products and maintaining high standards of privacy has been a longstanding market issue. As calls for greater personalization and greater control of...

Go Beyond Touchless and Strive for Frictionless Travel

Go Beyond Touchless and Strive for Frictionless Travel

Category: Consumer Trends Published: March 2022 Analysts: Norm Rose

While touchless interactions have eliminated the need for travelers to physically put their hands on a publicly used surface, touchless solutions still often require the traveler to drive the process...

Travel Innovation and Technology Trends 2022

Travel Innovation and Technology Trends 2022

Category: Technology Innovation Published: February 2022 Analysts: Michael Coletta, Robert Cole, Cathy Walsh, Nick Price, Hollis Thomases, Norm Rose US $500

Each year, Phocuswright publishes a content series that identifies the most significant innovation trends in travel technology and distribution for the upcoming year and beyond. This year we again...

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