Mr. Kapoor joined the Phocuswright research team in February 2010 to fulfill his desire to track online travel trends firsthand. Prior to joining Phocuswright, Chetan reported on various aspects of the industry for nearly three years, including attending a number of local and international trade shows, conferences and interviewing key people of the trade, and was a journalist for Express TravelWorld, a leading Indian travel trade publication. A Bachelor of Mass Media graduate from the University of Mumbai (Bombay), Chetan enjoys jogging and has participated in the Mumbai Half Marathon since 2008. His other interests include meeting new people, discovering new cultures and cuisines, photography, reading up on social media and new technologies, treks and, of course, traveling.
Hail This! The Transformation of the Ground Transportation Experience for Travel
Category: Consumer Trends Published: March 2016 Analysts: Douglas Quinby, Bing Liu, Cathy Walsh, Chetan Kapoor US $895Until recently, ground transportation rarely inspired excitement among travelers or investors. Thanks largely to smartphones and the rise of the sharing economy, the segment has experienced profound...
Australia Consumer Travel Report
Category: Consumer Trends Published: October 2015 Analysts: Chetan Kapoor, Marcello Gasdia, Mark Blutstein US $995Due in part to weakening macroeconomic conditions and foreign exchange swings, travel suppliers’ operating costs have risen in Australia, making travel more expensive in general. Yet Australians have...
Online Travel Agencies 2Q15 and 1H15: Amid Consolidation, Expedia Maintains the Lead
Category: Market Overview & Sizing Published: October 2015 Analysts: Chetan Kapoor, Douglas QuinbyMacroeconomic trends continued to weigh on online travel agencies’ (OTAs) worldwide growth in 2Q15. A strengthened dollar put downward pressure on other currencies – including the euro – and made travel...
Asia Pacific Online Travel Overview Eighth Edition
Category: Market Overview & Sizing Published: October 2015 Analysts: Maggie Rauch, Charlie Li, Coney Dongre, Haruo Ushiba, Karen Burka, Chetan Kapoor, Deepak Jain US $1,995Despite considerable political and economic pressures, the Asia Pacific (APAC) region maintained its lead as the world’s largest travel market in 2014, accounting for 30% of global travel market...
Asia Pacific Online Travel Overview Eighth Edition: Online Travel Agencies
Category: Market Overview & Sizing Published: August 2015 Analysts: Chetan Kapoor, Coney Dongre, Deepak Jain, Maggie Rauch US $995Despite uneven e-commerce and varying levels of online travel maturity across the region, online travel agencies (OTAs) continue to make deeper inroads in Asia Pacific. Alongside global powerhouses...