Bob OffuttSenior Technology Analyst and Editorial Director
Grapevine, Texas United States
Mr. Offutt brings over 20 years of experience in information technology, IT management and travel industry dynamics to Phocuswright. He was most recently the chief architect and senior vice president for Sabre Holdings where he defined the strategy and plan to migrate from a monolithic Mainframe environment to distributed open systems and a service oriented architecture. Prior to being Sabre's chief architect, Bob founded and led Sabre Labs, a technology incubator that made Sabre the industry leader in new online products and services. Before Sabre, he spent 26 years in the U.S. Coast Guard, where he led the agency's information technology unit. Bob has also served on the faculty of the University of Puget Sound, George Washington University and the University of Southern California. His education includes a B.S. in engineering from the U.S. Coast Guard Academy and a master's degree in management science from the U.S. Navy Postgraduate School.
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Bob Offutt's Areas of Research
Bob Offutt is a travel technology visionary. His vast experience and hands on leadership in travel distribution make place him firmly at the forefront of innovation in travel. In his role as editorial director of Phocuswright's Innovation Edition and a leader of The Travel Innovation Summit, Bob Offutt knows how to identify the trends, technologies and platforms that will define the future of travel.
The Future Travel Shopping StorefrontCategory: Technology Innovation Published: December 2019 Analysts: Bob Offutt
Initially overlooked in the excitement of NDC is the user interface. Shopping is the first engagement in the customer experience. Intuitive interfaces go a long way toward making the customer trust that...
Along Came a Standard: Air Travel Distribution RedefinedCategory: Technology Innovation Published: November 2019 Analysts: Bob Offutt
Every once in a while, the earth, moon and stars align and a new standard is created without fanfare, angst, parochialism or self-serving politics. This appears to be the case with Routehappy, a New...
Edge Computing: Hype or the Next Big Thing?Category: Technology Innovation Published: July 2019 Analysts: Bob Offutt
The changing world of technology deployments started 50 years ago with a computer deployment reference architecture that provided terminal access to a centralized server. This terminal was only a client...
Travel Innovation and Technology Trends 2019Category: Technology Innovation Published: March 2019 Analysts: Bob Offutt, Robert Cole, Michael Gerra, Cathy Walsh, Hollis Thomases, Norm Rose
Each year, Phocuswright publishes an annual report that discusses the most significant technology-driven issues or developments that will shape travel distribution this year and beyond. This year we...