U.S. Travel Agency Independent Contractor Special Project (2018)

Summary

The rise of the internet, mobile platforms and a plethora of consumer-facing booking options have created an array of challenges for traditional travel agencies. Yet despite predictions to the contrary, travel agents have survived and are even being courted by suppliers and others trying to promote their products. The agency community remains the biggest consumer of travel products, and to a large extent they are thriving alongside OTAs and supplier-direct channels. This special project presents a comprehensive view of the U.S. travel agency distribution landscape. 

For a comprehensive view of this Special Project: 

• View the recording of the original presentation 
• Download the presentation deck 
• Read the corresponding Special Project summary report: U.S. Travel Agency Distribution Landscape 2016-2021