Artificial Intelligence and Natural Language Processing in Corporate Travel

Summary

By necessity, corporate travel planning considerations include the interest of the company and the preferences of the traveler, the two of which are not necessarily in perfect alignment. To streamline the process and reduce the complexity of corporate bookings, travel suppliers and intermediaries are utilizing new advances in technology. Technologists in the travel space have set their sights on one of the last frontiers of human-computer interaction: natural language processing (NLP) and artificial intelligence (AI).