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79 Results
    Who Owns the Customer? How About the Customers Themselves!
    ArticleWho Owns the Customer? How About the Customers Themselves!
    Published: March 2024
    In the travel industry, the quest to "own the customer" through the collection of detailed profile and...
    Article
    CBDCs Are Coming: Is the Travel Industry (and the World) Ready?
    ArticleCBDCs Are Coming: Is the Travel Industry (and the World) Ready?
    Published: July 2024
    As Bitcoin reclaims its zenith and the buzz around cryptocurrencies resurfaces, the travel industry...
    Article
    True Automated AI in Travel Is Coming
    ArticleTrue Automated AI in Travel Is Coming
    Published: June 2024
    The landscape of generative artificial intelligence (GenAI) has profoundly shifted since the debut of...
    Article
    Travelers and Tech 2024: Attitudes and Usage
    ReportTravelers and Tech 2024: Attitudes and Usage
    Published: October 2024
    Phocuswright’s Travelers and Tech 2024: Attitudes and Usage is part of a comprehensive consumer...
    Report
    The Creator Effect: Harnessing the Power of Collaboration in Travel
    ReportThe Creator Effect: Harnessing the Power of Collaboration in Travel
    Published: September 2024
    Phocuswright’s The Creator Effect: Harnessing the Power of Collaboration in Travel is part of a...
    Report
    F is for Funnel: Social Media and the Path to Travel Purchase
    ReportF is for Funnel: Social Media and the Path to Travel Purchase
    Published: August 2024
    Phocuswright’s F Is for Funnel: Social Media and the Path to Travel Purchase is part of a...
    Report
    Dynamic, Continuous and Bundled Pricing: Options and Offers in Air Distribution
    ArticleDynamic, Continuous and Bundled Pricing: Options and Offers in Air Distribution
    Published: August 2023
    The notion that different passengers pay different prices for the same flight has been engrained into...
    Article
    Middle East Travel Market Report 2023-2027
    ReportMiddle East Travel Market Report 2023-2027
    Published: July 2024
    The Middle East travel market includes several key country markets: the UAE, Saudi Arabia, Qatar and...
    Report
    Air Merchandising and Retailing: Short-Term Survival and Long-Term Promise
    ArticleAir Merchandising and Retailing: Short-Term Survival and Long-Term Promise
    Published: May 2022
    Under the uncertainties of the past two years, some airlines have taken the opportunity to rethink...
    Article
    U.S. Travel Agents: Optimism Abounds
    ReportU.S. Travel Agents: Optimism Abounds
    Published: February 2023
    Phocuswright has been researching the travel agency distribution landscape in the U.S. since 2006. Our...
    Report
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