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79 Results
ArticleWho Owns the Customer? How About the Customers Themselves!
Published: March 2024
In the travel industry, the quest to "own the customer" through the collection of detailed profile and...
Article
ArticleCBDCs Are Coming: Is the Travel Industry (and the World) Ready?
Published: July 2024
As Bitcoin reclaims its zenith and the buzz around cryptocurrencies resurfaces, the travel industry...
Article
ArticleTrue Automated AI in Travel Is Coming
Published: June 2024
The landscape of generative artificial intelligence (GenAI) has profoundly shifted since the debut of...
Article
ReportTravelers and Tech 2024: Attitudes and Usage
Published: October 2024
Phocuswright’s Travelers and Tech 2024: Attitudes and Usage is part of a comprehensive consumer...
Report
ReportThe Creator Effect: Harnessing the Power of Collaboration in Travel
Published: September 2024
Phocuswright’s The Creator Effect: Harnessing the Power of Collaboration in Travel is part of a...
Report
ReportF is for Funnel: Social Media and the Path to Travel Purchase
Published: August 2024
Phocuswright’s F Is for Funnel: Social Media and the Path to Travel Purchase is part of a...
Report
ArticleDynamic, Continuous and Bundled Pricing: Options and Offers in Air Distribution
Published: August 2023
The notion that different passengers pay different prices for the same flight has been engrained into...
Article
ReportMiddle East Travel Market Report 2023-2027
Published: July 2024
The Middle East travel market includes several key country markets: the UAE, Saudi Arabia, Qatar and...
Report
ArticleAir Merchandising and Retailing: Short-Term Survival and Long-Term Promise
Published: May 2022
Under the uncertainties of the past two years, some airlines have taken the opportunity to rethink...
Article
ReportU.S. Travel Agents: Optimism Abounds
Published: February 2023
Phocuswright has been researching the travel agency distribution landscape in the U.S. since 2006. Our...
Report