Mr. Quinby is co-founder & CEO of Arival and a Phocuswright analyst of more than 10 years. Douglas has been designing and leading Phocuswright research for many years, including seminal studies on vacation rentals and private accommodation, tours and activities, social media and traveler reviews, travel agencies, global distribution systems and more. He has deep experience in consumer and industry research with both quantitative and qualitative methodologies, including consumer insights, surveys and industry data analytics. Douglas has also led event programming for The Phocuswright Conferences and is a recognized expert on online travel and travel distribution. He is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.
Click here to download Douglas' high resolution photo from the Phocuswright media gallery.
Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.
TripAdvisor “Things to Do”: A Tours & Activities Data PointCategory: Destination & Activities Marketing Published: October 2017 Analysts: Douglas Quinby
Tours, activities and attractions is one of TripAdvisor’s fastest growing segments, and the company’s CEO has stated that “Things to Do” could be TripAdvisor’s next billion dollar category.
The Travel App Landscape: A Study of the 100 Top Travel AppsCategory: Mobile Published: October 2017 Analysts: Coney Dongre, Douglas Quinby US $795
After years of rapidly rising adoption, mobile has become nearly ubiquitous for travelers. Mobile plays a role in every phase of trip life cycle, but data around the app landscape has been elusive. This...
Private Accommodation in Europe: 2010-2020Category: Market Overview & Sizing Published: September 2017 Analysts: Douglas Quinby, Mark Blutstein, David Juman, Bing Liu, Friederike Winkowski, Deepak Jain US $995
In just five years, Europe’s private accommodation marketplace has witnessed explosive growth. Renting is common among European travelers, and a surge in bookings has fueled growth of online...
Inside the Mind of the Modern Road WarriorCategory: Business Travel Published: August 2017 Analysts: Bing Liu, Douglas Quinby, Norm Rose US $695
Today’s road warriors are travel’s most coveted bunch. They account for a small slice of the business traveler population but an outsized share of trips, and their impact and influence on the industry...
Tours & Activities Come of Age: Global Travel Activities Marketplace 2014-2020Category: Destination & Activities Marketing Published: July 2017 Analysts: Alice Jong, Bing Liu, Douglas Quinby US $995
While the travel industry tends to be preoccupied with what’s happening in air and hotel, it’s the activities on the ground that inspire travelers to go places. Travel activities, the aggregate of...