Mr. Kapoor joined the Phocuswright research team in February 2010 to fulfill his desire to track online travel trends firsthand. Prior to joining Phocuswright, Chetan reported on various aspects of the industry for nearly three years, including attending a number of local and international trade shows, conferences and interviewing key people of the trade, and was a journalist for Express TravelWorld, a leading Indian travel trade publication. A Bachelor of Mass Media graduate from the University of Mumbai (Bombay), Chetan enjoys jogging and has participated in the Mumbai Half Marathon since 2008. His other interests include meeting new people, discovering new cultures and cuisines, photography, reading up on social media and new technologies, treks and, of course, traveling.
Travel Innovation: The State of Startups 2005-2013
Category: Technology Innovation Published: May 2014 Analysts: Cathy Walsh, Chetan Kapoor, Douglas Quinby, Maggie Rauch US $795Travel, tourism and hospitality has a history of attracting entrepreneurs inspired by the industry’s complexities and eager to bring innovation to the world’s largest industry. This Analysis tracks the...
State of Startups: Asia 2005-2013
Category: Technology Innovation Published: April 2014 Analysts: Maggie Rauch, Chetan Kapoor, Douglas Quinby US $300As Asian travel markets hurtle into online maturity, innovative startups play a growing role in the region. Investment dollars increasingly chase some of the world’s fastest growing online travel...
Online Travel Agencies 4Q and Full Year 2013: Global Gains as Meta, Mobile and IPOs Set the Stage for an Intense 2014
Category: Market Overview & Sizing Published: April 2014 Analysts: Chetan Kapoor, Douglas Quinby US $450Amid change and consolidation, 2013 was a year to remember for online travel agencies (OTAs). Public OTAs delivered impressive performances, as global markets, mobile and metasearch increasingly took...
Online Travel Agencies 3Q13: A Change at the Top
Category: Market Overview & Sizing Published: December 2013 Analysts: Chetan Kapoor, David Juman US $350Fueled by a segment-leading performance at home and blistering growth in international markets, Priceline led the three publicly traded U.S. online travel agencies (OTAs) in gross bookings in 3Q13. For...
Australia and New Zealand Online Travel Overview Sixth Edition: Suppliers Consolidate - and Lead
Category: Market Overview & Sizing Published: November 2013 Analysts: Douglas Quinby, Chetan Kapoor, Deepak Jain US $695The past two years gifted the Australian and New Zealand travel markets with quick recovery from the recession and steep currency appreciation against the U.S. dollar. But this financial volatility...