Mr. Kapoor joined the Phocuswright research team in February 2010 to fulfill his desire to track online travel trends firsthand. Prior to joining Phocuswright, Chetan reported on various aspects of the industry for nearly three years, including attending a number of local and international trade shows, conferences and interviewing key people of the trade, and was a journalist for Express TravelWorld, a leading Indian travel trade publication. A Bachelor of Mass Media graduate from the University of Mumbai (Bombay), Chetan enjoys jogging and has participated in the Mumbai Half Marathon since 2008. His other interests include meeting new people, discovering new cultures and cuisines, photography, reading up on social media and new technologies, treks and, of course, traveling.
Australia and New Zealand Online Travel Overview Sixth Edition: Suppliers Consolidate - and Lead
Category: Market Overview & Sizing Published: November 2013 Analysts: Douglas Quinby, Chetan Kapoor, Deepak Jain US $695The past two years gifted the Australian and New Zealand travel markets with quick recovery from the recession and steep currency appreciation against the U.S. dollar. But this financial volatility...
Asia Pacific Online Travel Overview Sixth Edition
Category: Market Overview & Sizing Published: October 2013 Analysts: Chetan Kapoor, Charlie Li, Haruo Ushiba, Deepak Jain, Douglas Quinby, Maggie Rauch US $1,795After gliding unscathed through the global financial crisis, Asia Pacific has become the world's largest regional travel market. In like fashion, China eclipsed Japan in 2012 as the highest-grossing...
Online Travel Agencies 2Q13 and 1H13: Priceline Closes the Gap at Home, Dominates Overseas
Category: Market Overview & Sizing Published: October 2013 Analysts: Chetan Kapoor, Douglas Quinby US $450Headwinds, changes and new initiatives came from all directions in the second quarter of 2013. But global online travel agencies (OTAs) – Expedia, Orbitz and Priceline – as well as the public OTAs in...
Payment Unsettled: Cost Opportunity and Disruption in Travel's Complex Payment Landscape
Category: Market Overview & Sizing Published: October 2013 Analysts: Douglas Quinby, Michael Gerra, Caryn Smith, Ivan Bekkers, Chetan Kapoor, Lorraine Sileo, Maggie Rauch US $695Once the traveler’s wallet is out, an efficient, effective payment experience – or lack of one – can make the difference between winning and losing a sale. New technology and heightened consumer...
Asia Pacific Online Travel Overview Sixth Edition Hotels: Opportunities - and Obstacles - Aplenty
Category: Market Overview & Sizing Published: September 2013 Analysts: Douglas Quinby, Chetan Kapoor US $695The Asia Pacific hotel segment has endured significant hardships in recent years, including the global financial crisis, an earthquake and tsunami in Japan, and weakening in both the Chinese and Indian...