Artificial Intelligence (AI): The Future of Travel (or Not)

Artificial Intelligence (AI): The Future of Travel (or Not) Published May 2018 Analyst: Bob Offutt

 

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The hype around Artificial Intelligence (AI) is staggering. It’s difficult to pick up a technology publication today without seeing some reference to AI, but what does it mean for the travel industry? Drawing on a series of mini-case studies and related interviews with both AI technology providers and users, this article provides concrete examples of how AI is adding value to the travel industry, and how it will continue to do so in the near future.

  • Note
  • Introduction
  • Methodology and Featured Companies
  • Interview Highlights
    • Briefly describe your AI initiatives.
    • What is your expected ROI in terms of AI, or is it just exploratory?
    • How did you obtain your training data?
    • Where else do you see low-hanging fruit for AI?
    • How will AI affect travel overall?
    • Anything else to add?
  • Summary
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