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4 Results
    Who Owns the Customer? How About the Customers Themselves!
    ArticleWho Owns the Customer? How About the Customers Themselves!
    Published: March 2024
    In the travel industry, the quest to "own the customer" through the collection of detailed profile and...
    Article
    Travel Innovation and Technology Trends 2025
    ReportTravel Innovation and Technology Trends 2025
    Published: February 2025
    Phocuswright’s Travel Innovation and Technology Trends 2025 aims to provide an in-depth overview of...
    Report
    Travel Rewards vs. Loyalty – What’s the Difference?
    ArticleTravel Rewards vs. Loyalty – What’s the Difference?
    Published: November 2023
    This article addresses some key trends in the development of travel loyalty, with a focus on the...
    Article
    Travel Innovation and Technology Trends 2024
    ReportTravel Innovation and Technology Trends 2024
    Published: January 2024
    Each year, Phocuswright publishes a content series that identifies the most significant innovation...
    Report