New Distribution Capability (NDC) and One Order: Air Distribution Gets a Refresh

New Distribution Capability (NDC) and One Order: Air Distribution Gets a Refresh Published July 2018 Analyst: Bob Offutt

 

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The International Air Transport Association (IATA) has sponsored New Distribution Capability (NDC) to replace the outdated legacy messaging system known as Edifact. In addition, IATA has mandated that air travel shopping and purchasing move from the current three-order system (passenger name record, electronic ticket receipt, and the electronic miscellaneous document) to a combined One-Order system. This article examines NDC and One Order as innovation platforms supporting new ideas and capabilities, and bringing air travel distribution into the 21st century.  

  • Note
  • Introduction
  • NDC Innovation Opportunities
    • Ancillaries
    • Bundling or Branded Fares
    • Settlement
    • Distribution
    • Sales and Marketing
    • Performance Indicators
    • Mid- and Back-Office Functions
    • Customer Experience
    • Innovation Technology Platform
  • Line of Business Applications
    • Presentation
    • Applications
    • Core E-Commerce Services
    • Shared Data Services
    • Infrastructure Platform
    • Data Collection Service
    • Security Services
  • Wrap-up
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