U.S. Consumer Travel 2018: Shopping and Booking

Summary

There’s no shortage of ways to shop for and book leisure travel. From multiple devices and channels to advice from friends and experts, travelers have a seemingly endless number of choices to make en route to a booking. But in 2017, there was a significant shift in how travelers shop for leisure travel. This report, part of the U.S. Consumer Travel 2018 series, explores key trends in travel shopping and booking, including online vs. offline channels, websites used, the impact of loyalty program memberships and more.

Also in this series: 

• U.S. Consumer Travel 2018: Core Consumer Metrics
• U.S. Consumer Travel 2018: Travel Product Consumption
• U.S. Consumer Travel 2018: Inspiration and Destinations
• U.S. Consumer Travel 2018: Family Travel