Gabriele Piccoli

Online Travel Review Deception: The Good, the Bad and the Ugly

Category: Social & Search Published: January 2014 Analysts: Gabriele Piccoli US $350

Travelers consider reviews a critical tool when researching and shopping for hotel rooms. But not all reviews are written with honest intent, and deception and review manipulation can take many guises....

The New Frontier of Value Creation: Digital Data Streams

Category: Technology Innovation Published: September 2012 Analysts: Gabriele Piccoli US $350

For many travel companies, real-time, digitally generated data is a barely tapped resource for value creation. This article explores how to acquire, understand and leverage this data — data your company...

Hospitality Demand Management in Europe: Available Solutions and Challenges

Category: Mobile Published: November 2011 Analysts: Bill Carroll, Gabriele Piccoli US $350

Market fragmentation, disparate Internet penetration, and cultural and linguistic diversity are fundamental characteristics of Europe's hospitality landscape. This Spotlight focuses on demand management...

Hospitality Demand Management: Available Solutions and Challenges

Category: Technology Innovation Published: June 2011 Analysts: Bill Carroll, Gabriele Piccoli US $350

Independent hotel properties and chains alike struggle with demand management, especially since this segment of the hospitality industry is changing so rapidly. Among the biggest challenges are...