Mr. Thompson joins Phocuswright after more than two decades accumulating travel and tourism-related research expertise at Walt Disney World. There he designed and led a diverse range of research projects, gaining a deep understanding of the entire journey,
from initial decisions around destination choice, response to marketing and promotional offers, planning/booking process, gauging experiences they had during the trip, and assessing which trip elements or other factors are most likely to drive actual
return behavior.
When not at work, he enjoys taking advantage of the outdoor activities available in Florida, visiting theme parks and beaches with his family, playing on a pub trivia team, and is an avid college football fan.
GenAI and Emerging Tech Use Among Travelers
Category: Consumer Trends Published: January 2024 Analysts: Chris Thompson, Alicia Schmid US $395This article is derived from the findings of Phocuswright’s 2023 consumer travel surveys in Europe, Canada, and the United States, and explores travelers’ awareness of and attitudes toward GenAI and...
Europe Consumer Travel 2023: Major Markets Compared
Category: Consumer Trends Published: December 2023 Analysts: Chris Thompson, Alicia Schmid US $495This report is based on a comprehensive survey of U.K., France, Germany, Italy and Spain consumers who traveled in 2022, along with those who planned to travel in 2023. It compares these European...
U.S. Consumer Travel Report 2023
Category: Consumer Trends Published: October 2023 Analysts: Chris Thompson, Alicia Schmid US $995Phocuswright’s U.S. Consumer Travel Report 2023 provides a snapshot of American travelers’ recent behavior and travel sentiment in the post-pandemic environment. Based on a comprehensive survey of...
Spain Consumer Travel 2023
Category: Consumer Trends Published: October 2023 Analysts: Chris Thompson, Alicia Schmid US $495The number of Spanish travelers (and percent of the population traveling) grew precipitously post-pandemic. Like many, Spanish travelers intend to travel more going forward, but still hold some economic...
Italy Consumer Travel 2023
Category: Consumer Trends Published: October 2023 Analysts: Chris Thompson, Alicia Schmid US $495Italian travelers prioritize their trips highly: Following the pandemic, both the number of travelers and percent of the population traveling grew. Looking forward, the vast majority indicate a desire...