U.S. Consumer Travel Report 2020 U.S. Consumer Loyalty

U.S. Consumer Loyalty - Key Findings

Presented by Mark Blutstein, Research Analyst

Mr. Blutstein joined the Phocuswright team in 2014 and currently oversees the survey development and data analysis of the Phocuswright syndicated consumer publications. With an M.S. degree in applied social research with a concentration in consumer behavior from the City University of New York: Hunter College, Mark brings his knowledge of research methodologies, sampling strategies, and the consumer decision-making process to Phocuswright's research publications and custom client engagements. His main hobbies are traveling, Brazilian jiu-jitsu, and mastering data science.

Upcoming Special Project

U.S. Corporate Travel Market: Insights and Future Outlook

U.S. Corporate Travel Market: Insights and Future Outlook

U.S. Corporate Travel Market: Insights and Future Outlook

U.S. Short-Term Rentals

U.S. Short-Term Rentals

Suppliers and distributors are grappling with much more competition since the pandemic, shifting consumer tastes and constant changes in regulation....

U.S. Travel Agency ​Landscape 2024

U.S. Travel Agency ​Landscape 2024

This study aims to establish a current "state of the industry" for the travel agency community by comparing the current state of booking volumes and...

Scroll, Heart, Fly: Social Media’s Impact on Travel

Scroll, Heart, Fly: Social Media’s Impact on Travel

Research is needed to understand both how social content affects travelers at different points in research and booking – and where they’re most...

Ad Effectiveness Studies for Destinations

Ad Effectiveness Studies for Destinations

Phocuswright surveys consumers to explore the impact of your creative, the reach, targeting, recency and context across media to determine if your...