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News and Commentary from PhocusWire for CX
Revenge travel is here: Three ways digital CX can help recovery
To prepare for revenge travel and secure long-term brand loyalty, travel brands should tap into...
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How can airlines leverage offer, order, settlement and delivery to drive revenue?
Airlines need to embrace an end-to-end experience in order to be true retailers, industry leaders say.
Read More.jpeg?tr=w-400%2Ch-300%2Cfo-auto "Airbnb’s “Icons” launch prompts mixed reaction from industry voices")
Airbnb’s “Icons” launch prompts mixed reaction from industry voices
Some industry leaders are in favor of Airbnb's new limited-access, unconventional experiences that tie...
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Tackling aviation's top customer experience issues through data
Data and digital tools are the basis of a positive customer experience in the airline industry.
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How airline customer experience will take off with artificial intelligence
Netomi CEO Puneet Mehta says 2020 will be a pivotal year for use of artificial intelligence in the...
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Customer experience could become travel's biggest profit driver
It is no coincidence; the most customer-focused airlines earn more than two times the industry...
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WEBINAR REPLAY! The future of customer experience and e-commerce - bringing the customer to life
UserReplay and Dnata present the key customer experience challenges for the travel industry in 2019...
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WEBINAR REPLAY! Next steps in airline retail: mastering direct distribution
Join industry experts and leading executives to learn how carriers are advancing from digitization to...
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Rethinking traveler experience for the loyalty land grab
Optimizing the traveler experience isn’t just about getting travelers where they need to go but being...
Read More![B2B payments can be awesome [video]](https://ik.imgkit.net/3vlqs5axxjf/PCWW/uploadedimages/uploads/2017/09/SC-SEPT17-enett-header-1.jpg?tr=w-400%2Ch-300%2Cfo-auto "B2B payments can be awesome [video]")
B2B payments can be awesome [video]
This video interview appears as part of the tnooz sponsored content initiative. "Travel sellers and...
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