Thanks in part to rising business confidence, the U.S. corporate travel market is steadily increasing, and the managed travel segment now represents about a third of the total U.S. travel market. Online channels continue to grow rapidly and dominate corporate bookings. Meanwhile, travel managers are increasingly focused on how technological innovation can help drive business traveler behavior. This report combines extensive market sizing work with the results of a comprehensive travel manager survey and interviews with senior corporate travel executives to provide a holistic view of the dynamic US. corporate travel market.Analysts: Claudia Unger, Lorraine SileoTopic: Business TravelSegment: Traditional Agencies & TMCsRegion: U.S. & CanadaResearch Type: Report
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Today’s road warriors are travel’s most coveted bunch. They account for a small slice of the business traveler population but an outsized share of trips, and their impact and influence on the industry far outweighs that of the rest of the traveling population. This report takes an in-depth look at the frequent business traveler: who they are, how and what they book, and what they expect from the business travel experience.Analysts: Bing Liu, Douglas Quinby, Norm RoseTopic: Business TravelRegion: U.S. & CanadaResearch Type: Report
With the mass adoption of smartphones by business travelers, managed travel has entered a new era. Despite this transformation the discipline of travel management in many ways is stuck in decades-old methodologies, measurements and focus. While many U.S. corporate travel managers tout success with online booking tools (OBTs) as adoption rates soars, the managed business traveler has already moved on. The smartphone now is the platform of choice for not only research, but booking as well.Analysts: Norm Rose, Bing LiuTopic: Business TravelSegments: Air, Hotels & Lodging, Online Travel AgenciesRegion: U.S. & CanadaResearch Type: Report
Corporate travel, i.e., the need to travel to trade, has been around since ancient times. And while its big brother, tourism, has developed in leaps and bounds to cater to the ever-increasing demands of leisure travelers, the wheels in corporate travel have been moving much more slowly. But change is coming and it’s coming quick: Travel programs are morphing into strategic solutions to enable business growth.Analyst: Claudia UngerTopic: Business TravelRegions: Europe, U.S. & CanadaResearch Type: Report
Download the presentation deck and audio recording of the March 15, 2017 webinar - sponsored by Worldpay- to explore European payment methods and the awareness, adoption, intent and obstacles surrounding emerging forms of payment and payment technologiesAnalysts: Norm Rose, Lorraine SileoTopics: Business Travel, Consumer TrendsRegion: EuropeResearch Type: Webinar - Sponsored
The European payment landscape stands at a crossroads. While traditional forms of payment like credit or debit cards, cash and check, still dominate in most markets, travel suppliers and intermediaries across the region are using new country-specific forms of payment, electronic funds transfer, virtual cards/virtual account numbers, prepaid cards and even smartphones.Analysts: Bing Liu, Ralph Merten, Norm RoseTopics: Business Travel, Consumer TrendsSegments: Air, Car Rental & Ground Transportation, Cruise, Hotels & Lodging, Online Travel Agencies, Rail, Traditional Agencies & TMCsRegion: EuropeResearch Type: Report
Corporate travel in the U.S. has seen a steady resurgence over the past few years as the economy left the recession in the rearview mirror. Despite clouds looming over the global economy at the beginning of 2016, the U.S. business travel outlook remains healthy. This report sizes the total corporate travel market in the U.S. – including online and offline channels – and examines the trends and dynamics shaping the industry.Analyst: Charuta FadnisTopics: Business Travel, Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, Traditional Agencies & TMCsResearch Type: Report
A decade after the debut of the first smartphone, people’s fascination with mobile devices shows no sign of abating. Travelers, and particularly business travelers, are no exception. This Spotlight focuses on the European business traveler – the devices they own and use, and how comfortable they are with up-and-coming technology.Analysts: Claudia Unger, Mark Blutstein, David JumanTopics: Business Travel, Consumer TrendsRegion: EuropeResearch Type: Article