Mr. Quinby is co-founder & CEO of Arival and a Phocuswright analyst of more than 10 years. Douglas has been designing and leading Phocuswright research for many years, including seminal studies on vacation rentals and private accommodation, tours and activities, social media and traveler reviews, travel agencies, global distribution systems and more. He has deep experience in consumer and industry research with both quantitative and qualitative methodologies, including consumer insights, surveys and industry data analytics. Douglas has also led event programming for The Phocuswright Conferences and is a recognized expert on online travel and travel distribution. He is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.
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Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.
U.S. Packaged Travel Landscape: 2006 - 2010Category: Market Overview & Sizing Published: August 2011 Analysts: Douglas Quinby US $699
This report was published June 2009. The packaged travel market in the U.S. is large, complex and—until now—significantly understudied. With more than 700 tour operators and online travel agencies...
Online Travel Agencies 1Q11: As Domestic Growth Stalls, International Markets BeckonCategory: Market Overview & Sizing Published: June 2011 Analysts: Chetan Kapoor, Douglas Quinby US $350
OTA growth in the U.S. is slowing as the travel market recovers in 2011, and suppliers are gradually regaining leverage over distribution.
Social Media in Travel 2011: Traffic, Activity and SentimentCategory: Social & Search Published: June 2011 Analysts: Douglas Quinby, David Juman, Chetan Kapoor US $1,095
Thanks to social media's increasing influence, the voice of the traveler is playing a greater role in the travel search-shop-buy process than ever before. Phocuswright's Social Media in Travel 2011:...
Australia Online Travel Traffic ReportCategory: Market Overview & Sizing Published: June 2011 Analysts: Chetan Kapoor, Deepak Jain, Douglas Quinby US $695
Compared to other APAC nations, Australia has an extremely dynamic ecommerce market and the highest online travel penetration rate (35%) in the region. This report analyzes Australian Web traffic,...
Asia Pacific Online Travel Overview Fourth Edition: AirCategory: Market Overview & Sizing Published: May 2011 Analysts: Chetan Kapoor, Douglas Quinby
In Asia Pacific, airlines suffered the worst of all segments during the recession. The air markets in Japan and Singapore were hit hardest, while China and India managed to escape with only minor...