Grace focuses on client retention, satisfaction, and growth while helping expand Phocuswright’s presence as a thought leader in the travel industry. As Partnerships Manager, she oversees the Open Access research subscriber community, manages renewals, and collaborates with sales, marketing, and research to deliver value and build strong client relationships. She also contributes to strategic partnerships and leads efforts within the Phocuswright Startup Program, connecting emerging companies with insights and visibility.
Grace joined Phocuswright in June 2023 as Customer Success Coordinator after interning with Northstar Travel Group. She holds a B.A. in Economics with a minor in Psychology from Georgetown University.
Outside of work, she enjoys surfing, sailing, volunteering at the children’s hospital, and adventuring with her rescue pup, Murphy.