Artificial Intelligence for Travel

Summary

Artificial Intelligence (AI) is quite possibly the most exciting computer development since the creation of the web. Businesses and product developers have just begun to understand the enormous potential of AI and its associated disciplines. This paper, which is the first of 4 innovation edition articles (see below), will provide a primer on AI with a focus on the opportunities for the travel industry.

The 4 articles:

• Introduction and discussion of how AI works
• Speech recognition and natural language processing
• Machine learning and neural net functioning
• Opportunities in the travel industry
  
  • Dreaming, searching and shopping
  • Bots
  • Customer service