Mr. Gerra brings over 20 years' experience in information technology, specifically focused on the travel industry, to Phocuswright. Most recently he co-founded a consulting partnership to pursue select social media opportunities and to provide business and technical expertise to travel technology companies. Previously, Mike was director, research and development for Sabre Holdings where he defined and delivered key innovations across the company, including web-based apps, new platform technologies and business models. During this time he was granted three patents for his work integrating Internet and legacy computer systems. Prior to Sabre, Mike was an operations researcher and systems designer for British Airways, where he developed fuel pricing tools, financial analytics systems and equipment scheduling services. His skills embrace much of the information systems life-cycle: business case development, systems architecture, business consulting, project management and planning, information modeling, and system design and development. He holds a BS in psychology and computer science from the University of Leicester in the United Kingdom.